[laranz – SUPPORT]

Hi,

It is inside your download package, I see that you install the plugin from a child theme. To get rid of this error, activate the parent theme and install the plugin, then reactivate the child theme.

Or else, find the revslider.zip inside includes\plugins\ folder and install the plugin by using the WordPress dashboard or using FTP.

Let me know, what you got.

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

Unfortunately, the username password is not matching. I tried even without @gmail, but it still didn’t let me in.

Sorry for late reply. Can you give double check it? It says like this “ERROR: El usuario es incorrecto. ¿La has olvidado?”

Let me know, what you got.

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

You mean on this product page? http://www.adornedby.co.uk/partywp/?product=mismo-briefcase

If you switch to classic editor, you find some texts there, delete it and start design using the page builder fresh. ( I already delete the parallax element )

Let me know, what you got.

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

You are creating the page a wrong way.

You want that menu in 1/4 and the other content 3/4? And then the sidebar right?

Let me know, what you got.

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

You mean you don’t want the hover color to be same as the accent color? Try this in custom CSS

figure:hover .overlay{
box-shadow: 0 0 0 500px #123EEE inset !important;
}

Fill that #123EEE to your color, that you want.

Let me know, what you got.

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

1. I’m afraid you cannot create a gallery with this look. It needs more work.
2. It opens up for me like this, can you check and let me know? (See the attached image)

[laranz – SUPPORT]

Hi,

How you add that, because it appears in the output too. that shows that you adding wrongly.

Give me the WP Login details, I make a example how you add. Don’t forget while giving Login details, check the “Set as private reply” checkbox.

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

Did you use any plugin for gravatar or avatar related? The out it generated is a wrong one. Can you clarify it?

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

You need to check our demo, http://neighborhood.swiftideas.net/ for all the features it has. If you are in doubt about something, you can ask here.

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

Sorry for getting you back lately.

The problem is, we are dividing the header 3 equal space, one is for the the welcome shopper link, another for the logo and another for the right most login link. the width is approximately 370px on the desktop. So you can put a big logo there. in the header type you choose.

Try some other header types or you need to edit the theme header according to that.

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

Great 🙂

Let me know if you have any other questions.

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

Can you sent us the Login Details using this “Set as private reply” as ticked below?

I will checked it out, what you are doing wrong.

Right now, the footer text you add cover all over the place, so the links are clickable.

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

That’s how it starts. The sidebar and the page content below the slider.

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

While creating the Revolution slider you can choose full screen, other options are Fixed, Custom, Auto Responsive, Full Screen.

Let me know, what you got.

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

That is not a easy job to change that. You need to edit the stylesheet accordingly.

Thanks,
laranz.