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  • November 3, 2015 at 11:29 pm in reply to: Error when trying to import demo content #225603
    kvincentctls
    Member
    Post count: 30

    Hi Rui,

    Hello,
    I’m experiencing the same problem trying to import Shop Demo 4 on wp-install coloringreen.wpengine.com.
    Page says “This does not appear to be a WXR file, missing/invalid WXR version number”
    Server log error messages below
    [Tue Nov 03 22:23:26.833928 2015] [:error] [pid 31884] [client 91.183.201.252:29074] PHP Warning: file_get_contents(/nas/wp/www/cluster-42887/coloringreen/wp-content/plugins/cardinal-importer/demofiles/shop-demo-four-content.xml.gz): failed to open stream: No such file or directory in /nas/wp/www/cluster-42887/coloringreen/wp-content/plugins/cardinal-importer/parsers.php on line 66, referer: http://coloringreen.wpengine.com/wp-admin/admin.php?import=swiftdemo
    [Tue Nov 03 22:23:26.834002 2015] [:error] [pid 31884] [client 91.183.201.252:29074] PHP Warning: DOMDocument::loadXML(): Empty string supplied as input in /nas/wp/www/cluster-42887/coloringreen/wp-content/plugins/cardinal-importer/parsers.php on line 66, referer: http://coloringreen.wpengine.com/wp-admin/admin.php?import=swiftdemo

    Can you assist? I’m on WP Engine as you can see.
    thx!
    Kurt

    October 16, 2015 at 9:12 pm in reply to: Theme Errors #221328
    kvincentctls
    Member
    Post count: 30

    Hi, glad to let you know the issue was resolved by doing a double reset :
    – site reset
    followed by -wpml reset through support, advanced “discard all translation info”

    and then start over. So somewhere in the process we’ve managed to mess up something in the database that did not resolve afterwards or left traces, unless by a full restart.

    Thank you for your patient support and above all: still loving your theme, have now planned to reuse it for 2 of my customers!

    — cheers! Kurt

    September 29, 2015 at 2:10 pm in reply to: Theme Errors #217241
    kvincentctls
    Member
    Post count: 30
    This reply has been marked as private.
    September 29, 2015 at 1:23 pm in reply to: Theme Errors #217227
    kvincentctls
    Member
    Post count: 30

    Hi Ed,

    I’ve just deactivated the WPML plugin and the portfolio comes back on. So as I said earlier: doesn’t that show a compatibility issue between WPML and SwiftIdeas’ Cardinal theme, more specifically with the portfolio Element in the Swift Page Builder?

    Interesting observation: I’ve added a page PortfolioII(showcase) that uses the Portfolio-showcase element. That does continue to function regardless of WPML being active or not.

    So I deduct the problem resides somewhere within the way your Portfolio element functions…

    As you have access feel free to change whatever elements you desire to look for yourself what happens with or without WPML.

    Looking forward to hearing your observations!

    kind regards,
    — Kurt

    September 28, 2015 at 2:54 pm in reply to: Theme Errors #216928
    kvincentctls
    Member
    Post count: 30
    This reply has been marked as private.
    September 26, 2015 at 10:52 am in reply to: Theme Errors #216622
    kvincentctls
    Member
    Post count: 30
    This reply has been marked as private.
    September 25, 2015 at 5:47 pm in reply to: Theme Errors #216553
    kvincentctls
    Member
    Post count: 30
    This reply has been marked as private.
    September 25, 2015 at 9:47 am in reply to: Theme Errors #216390
    kvincentctls
    Member
    Post count: 30

    Hi Rui,

    1) memory problem correct, is solved

    2) 100% sure that we are on the latest theme and WP versions. Nevertheless, portfolio element not working correctly as you can see here http://test.cantilis.eu/?page_id=11133
    Problems include
    – images not showing
    – no correct clickthrough to portfolio posts

    -Kurt

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