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Posted in: We hit Power Elite.
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October 11, 2016 at 3:27 pm in reply to: Password Reset email taking me back to Request Password Reset Page! #295790
Update on this for anyone else: My host, WPEngine, needed to “Whitelist” appropriate pages from being cached too heavily such that this loop was being created. If you have WPEngine and you are having this problem, contact them to help you.
September 7, 2016 at 2:12 pm in reply to: Password Reset email taking me back to Request Password Reset Page! #290941Oh hmmm… occurs to me that if it happens with 2016 it’s not your theme’s issue. I’ll have to chase Woo folks… wish me luck on that!
September 7, 2016 at 2:09 pm in reply to: Password Reset email taking me back to Request Password Reset Page! #290940Hello
I finally had a chance to test with the 2016 theme enabled (bit hard to test on a live commerce site since I can’t put up a construction page due to nature of what I’m testing). The only change I made was upgrading the Woo version to 2.6.4 and this password loop issue persists. Was hoping Woo updates would help but it seems to happen with any version past 2.6.1 so have been sticking with that version since July. Any help would be appreciated.
Thanks,
KatieJuly 16, 2016 at 4:28 pm in reply to: Password Reset email taking me back to Request Password Reset Page! #281761Sadly, I can’t figure out how to edit my post so I guess I will go back in the queue. But I have more info and I think it’s useful enough that I should get back in line 🙂
This problem has something to do with the latest WooCommerce update, 2.6.2. When I revert to 2.6.1, the problem goes away. So I suspect it’s a theme conflict. The changelog for Woo 2.6.2 https://woocommerce.wordpress.com/2016/06/30/woocommerce-2-6-2-fix-release-notes/ discusses a change to the password reset process and there must be something going on that is preventing it from working correctly on my site; specifically: “We’ve made the password reset process redirect to the form and set a cookie containing the reset token and username to prevent password tokens being leaked via the page’s referer headers.”
On my site, the reset token link IS being properly sent as per the PHP template, but then it disappears when I click the link — it redirects the user to the Lost Password page again (lost-password reset=true).I reverted to 2.6.1 because my site is live and active with 2000 club members, but I’d love to be able to upgrade to 2.6.2 with your help. Thanks very much in advance, Katie
As was inevitable, they are noticing that some of the images on the site occasionally render squatty on the stupid Edge browser (I figured this would happen – the only reason the bottle issue was noticed earlier was because they are constantly viewing their storefront). Is there any global way to make this stop happening?
Sorry…. I want this to end too.Great, thank you!
Thanks so much Ed – I am cautiously optimistic that this code may have solved the problem! Cannot thank you enough for getting back to me so promptly. I have not seen any squashed bottles on my Edge, will let you know if the client sees any. So far so good.
Going to leave this open for another day or two then will come back and mark resolved if he does not see them anymore!
Have a nice day,
KatieTrying to load Windows 10 on my own PC but my friends in California say now the bottles “showed up squashed sideways now instead of squatty.” I asked for a screenshot but perhaps this is helpful info. anyway (screenshots are harder to make on a PC, as you may or may not know).
As a reminder I also still have this css in my child theme css, which was meant to help but obviously did not. Don’t know if removing it would matter.
.woocommerce div.product div.images img {width:auto;}
.woocommerce img, .woocommerce-page img {width:auto;}More suggestions…?
This reply has been marked as private.Sorry if I was not clear — I have a child theme in place – header code remains the same after update and they now are saying they were seeing squashed bottles even before yesterday. I am not sure it relates to the update.
Thank you very much. I was able to replicate it on a machine here on the east coast – it does not happen every time you load a page, but it does happen. Apparently, as of yesterday they are seeing it on every machine in their offices (!) even ones they did not see it on before. Also, I prodded a bit deeper and they said they have seen some squashed bottles since the header code was adjusted… so maybe it was not the update but I wonder if somehow the update made it worse? Thanks in advance, Katie
This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.Brilliant! Thank you! This was exactly right. I did not know I could use the Firebug inspector this way, thank you!
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Posted in: We hit Power Elite.