[kai_h]

Thank you.
Enabling the Child Theme, adding the code above to the functions.php file and regenerating the thumbnails seems to have fixed the problem – the sliders are now square.

[kai_h]

Thanks for the update via email.
I have added the code to the functions.php file.
Just so you are aware, when the text came through in email, it was partially url encoded – all the single quotes were encoded as & # 0 3 9 ;.

re: locating and changing the full-width-image-gallery – I assume you mean to locate it and change it in the provided function, which is what I have done.

I am regenerating the thumbnails now.

Thanks,
Kai

[kai_h]

I don’t have regular ftp enabled on this server and ssh/sftp is locked down to key based authentication only.
Is it possible for you to edit the necessary files in the WordPress Editor?

[kai_h]

I have installed and activated the child theme.

[kai_h]

This reply has been marked as private.

[kai_h]

I’ll have to set up an sftp login for you – it’ll take me a few minutes.
Where can I get the child theme from?

[kai_h]

OK, that plugin is Jetpack (specifically Photon) and I have disabled it.
Please keep me posted as to any further progress.

Oh, and yes, I’d like to confirm that I’d like the slider to be square. Well, what I’d actually like is for the slider to correctly pick up the aspect ratio of the included images.

And one more thing – I’ve got my email address set correctly in my profile, but I’m not getting email notifications of the updates to this thread.

[kai_h]

I have disabled ALL plugins (I’m not using WooCommerce and I can’t disable the Swift Framework) and I’m using a different browser altogether. It’s still doing the same thing e.g.

When I visit the page:

http://aussieedc.com/2017/01/leatherman-signal/ all the images in the carousel are 700 x 395 px. When I open the image in a new tab, it opens up the image http://aussieedc.com/wp-content/uploads/2017/01/IMG_3924-1280×720.jpg (for example)

When I originally created this post, the slider was correctly displaying the images as square.

All of the images in the carousel are square in the media library. On this post in particular, all of the images are 1280 x 1280 in the Library.

I have gone into the post in question and removed the slider altogether (via Detail Media > Detail Type : None).
I then set the Detail Type to Standard Slider, deleted the images that were there in the slider and then added them in again from the library.

There is no change in the aspect ratio of the Slider.

[kai_h]

I’m regenerating the thumbnails now…

Looking into it in a bit more detail, it looks like the image is being served from a CDN by WordPress (via Jetpack and Photon)
https://i1.wp.com/aussieedc.com/wp-content/uploads/2017/01/MIG-001.jpg

When it’s in the slider however, it’s being called as
https://i1.wp.com/aussieedc.com/wp-content/uploads/2017/01/MIG-001.jpg?resize=1280%2C720

If I disable Jetpack, the image is being called as:
http://aussieedc.com/wp-content/uploads/2017/01/MIG-001-1280×720.jpg

[kai_h]

Hi Rui,
Thanks for the prompt reply.

When I check the image in the Media Library in the Dashboard, the image itself is 1750 x 1750.

http://aussieedc.com/wp-content/uploads/2017/01/MIG-001.jpg
Looking into it in a bit more detail, it looks like the image is being served from a CDN by WordPress (via Jetpack and Photon)
https://i1.wp.com/aussieedc.com/wp-content/uploads/2017/01/MIG-001.jpg

When it’s in the slider however, it’s being called as
https://i1.wp.com/aussieedc.com/wp-content/uploads/2017/01/MIG-001.jpg?resize=1280%2C720

If I disable Jetpack, the image is being called as:
http://aussieedc.com/wp-content/uploads/2017/01/MIG-001-1280×720.jpg

Also, on other posts (e.g. http://aussieedc.com/2017/01/leatherman-signal/) the images are all landscape orientation whereas in the Media Library they are all 1280 x 1280 px in size. When I originally put the post up, the slider correctly displayed all images as square, whereas after I imported the Joyn demo content, then the slider went to displaying the images cropped to a landscape orientation.