[jaynkie]

That’s what I’ve been seeing for forever – what restrictions should they disable? Sounds like they think it should work perfectly now. Maybe give me something to copy-paste to them since I’m not really sure what you mean.

[jaynkie]

This reply has been marked as private.

[jaynkie]

Thanks Rui!

Can you have a look again? My host claims to have deep dived it – and fixed everything – including finally ‘actually’ whitelisting the cdn server.

So result is that the errors no longer appear – however I still can’t edit the Custom CSS/JS fields. 🙁

Could be because I installed Redux fresh and it’s different than the one in the theme install?

http://jayse.tv/v3/wp-admin/admin.php?page=_sf_options&tab=13

help!

[jaynkie]

Thanks David!

No doubt. I’m the type to spend 1k/mo if it’s worth it. But I also have enough things to throw good money at the moment – so I’m trying to make sure they all make sense.

I suppose I’m looking for concrete examples of how they’re different since I’m new to the hosting side of things.

Quality of servers/support makes sense, but if anyone has experience, good/bad, with Hostgator I’m all ears. I think Rui uses them?

[jaynkie]

Further from my host:

“Having checked the server, we could not find any restrictions in the server that is preventing access to the CDN.

Also in order for the remote scripts to work, the ‘use_cdn’ option should be made true for all the respective scripts associated with the plugin. Can you please check with the theme developers to check and make sure if this has been enabled in the required scripts.

If not, please enable it and if there are still issues experienced after this, please let us know.”

Please let me know – this is going on several days of this problem and I can’t update anything on the site without it. 🙁

[jaynkie]

Unfortunately – I get the same exact errors even after reinstalling. 🙁

[jaynkie]

For anyone else having this problem – how to reinstall this plugin:

At first ‘Delete’ appears only in bulk actions – but you first must deactivate the plugin. Then you can delete it.
Click ‘Add New’ button and search for Redux.
Once installed, activate it.

Then try.

[jaynkie]

Hmmm – my host says this:

“I have have white-listed reported domain in our server firewall and we could see that the same plugin is causing the same issue.

Please remove the plugin or try reinstalling it.”

When I try to uninstall or reinstall that plugin however – I can’t find any info on it. It leads me to a page with tons of other info – but nothing about installation 🙁 Not exactly the most user friendly plugin LoL.

Can you reinstall this plugin for me?

[jaynkie]

My host tech support responded this way:

“I had a detail check on the basis of provided URL and could see that the below plugins are causing the issue:

===
swift-framework
redux-framework
===

On the panel I could see redux-framework is trying to load external scripts from remote end and may be this causing the slowness of the site. In order to have further check from my end could you please let me know from which server you are trying to load the scripts so that we can check the logs and could take necessary actions to prevent it. Also please try reinstalling the aforementioned plugins or please try alternative plugins for the same.

Please have a check on the below mentioned things and get back to us. We are awaiting for your reply.”

It’s been slow like this with the previous and current version of Swift Framework. Haven’t seen a new version of Redux Framework.

Let me know what to do!

Thanks.

[jaynkie]

Thanks Rui!

[jaynkie]

Ah Thanks Kyle. Sad to hear. Can you leave a reply here when it’s fixed? Thanks!

[jaynkie]

Hey guys – I’m getting this again – but this time I’m getting 3 of them on the ‘custom CSS/JS’ page – and they don’t seem to want to go away. This doesn’t allow me to edit/add to the CSS field.

——-
Redux Framework Warning
ace-editor-js CDN unavailable. Some controls may not render properly. Please wait a few minutes, then try refreshing the page. Unable to load some remotely hosted scripts..

Redux Framework Warning
select2-js CDN unavailable. Some controls may not render properly. Please wait a few minutes, then try refreshing the page. Unable to load some remotely hosted scripts..

Redux Framework Warning
select2-css CDN unavailable. Some controls may not render properly. Please wait a few minutes, then try refreshing the page. Unable to load some remotely hosted scripts..

————

Any ideas?

Also – regarding WordPress slowness: I tried the ‘pingdom’ site (as well as others suggested by my host) – but that seems to only test front-end page load times. The back-end WordPress processes are what seem painfully slow to me. I suspect my host really sucks in that regard – but can’t figure out how to know for sure. Is there anything that specifically tests back end processes that WordPress uses?

[jaynkie]

I just found: Appearance>Customize>widgets>footer column 1 for customizing that thing!! Whew!

But still can’t find where to turn it off.

[jaynkie]

You ROCK Kyle – that’s perfect!

[jaynkie]

There we go! Thanks Kyle!

Only thing still missing is the gray bar beneath, which is really needed to give context IMO.

How do I get the gray bar?

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