[Diana]

Hi Mohammed – your IP is whitelisted. Can we have a look at it now – (Swift Ideas Flickr widget not working)

Additionally – another problem with the site has cropped up – none of the thumbnails are showing up on any of the menu pages now. (Pls see screen shots.)

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[Diana]

OK. They got back to me. What I specifically need to know is with the Swift Framework Flickr Widget – what country is the developer (I guess you guys) trying to access my website from. I have places like Russia, China etc. blocked by country at the Suggestion of Sucuri as these are where most attacks initiate from. If I know then I can whitelist the IP so that it can access my site.

[Diana]

Thanks Mohammed – most appreciated. I will close my ticket and contact Sucuri in that case. Thanks for your help.

Kind Regards, Diana

[Diana]

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[Diana]

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[Diana]

Quick Q: Mohammed, Sucuri has asked where you are based as I have a lot of countries blocked out. If Flexform/Swift Ideas are on a blocked country list, then that might be part of the problem. They have also asked if you can copy the entire error message and send it to me that would be great – also like, where on the site did the message crop up so they can navigate it?

Thanks again,

Di

[Diana]

Hi there,

Ok. I am speaking with Sucuri on what the issue is now. I’ll let you know if there is anything further.

Thanks, Di

[Diana]

Hey there,

Okey. I had a look see at what plug ins might be affecting the site and followed your instruct. I was using this:

{The Ultimate Photo Widget for Flickr, Tumblr, and Pinterest is intended to create a means of retrieving photos from various popular sites and displaying them in a stylish and uniform way. The Ulimate Photo Widget is currently capable of retrieving photos from Flickr, Tumblr, and Pinterest and displaying them in three styles styles: vertical, tiles, and slideshow. This lightweight but powerful widget takes advantage of WordPress’s built in JQuery scripts to create a sleek presentation that I hope you will like.

Version 2.0.2.3 | By Eric Burger | Visit plugin site}

Which seemed to be the culprit – its now deactivated. So I tried using the Swift Framework Flickr Widget but it refuses to work? (See screen shot attached) – any ideas?? And yes, I can now edit the Customize Colour panel again. Also I can’t activate Jetpack by WP – says “site_inaccessable” when I tried to activate it again?

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[Diana]

Thanks Mohammed! I will give that a try first and let you know 🙂

[Diana]

Please disregard – my website is just really slow to load and update – it’s working now 🙂

[Diana]

KYLE – AWESOME, Works great!!! 🙂 Most appreciated! 🙂 Di

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[Diana]

Not a coder, Kyle. Just a person trying to fix a website, lol. Can you spell out what I need to do to fix this? :} di :)))

[Diana]

Totally almost fixed … except now this?

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[Diana]

Hey Laranz,

Different topic but just a quick one? This shortcode [/one_half] works great on other pages but can you see anything that would be screwing it up one this one? I tried a million things and it doesn’t render properly. So frustrating. I attached the additional CSS that the first web designer I hired added to the site. I am trying as a non designer to fix it myself.

Thanks so much! Di

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[Diana]

Thank you, guys! Brilliant – worked like a charm! 🙂 🙂 🙂 Cheers, Diana