[David Martin – Support]

Please open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');

[David Martin – Support]

Hi,

I’m trying to login now, but I get a 500 error:

1) Investigating now, I have a possible fix.

2) You would copy the parent file contents of footer to the child theme file.

Thanks.

[David Martin – Support]

Hi,

Could you supply me your FTP details, I need to take a closer look at your setup here.

Thanks.

[David Martin – Support]

This reply has been marked as private.

[David Martin – Support]

Great, glad to help out!

[David Martin – Support]

@mrconnor – Please open a new ticket: http://www.swiftideas.com/support-request/

[David Martin – Support]

Thanks Ed. Will mark this ticket as resolved.

[David Martin – Support]

No problem, I have just sent this to Ed as a priority.

Thanks.

[David Martin – Support]

Hi,

This is possibly a bit tricky, I have reduced the time to 1200. Anything less is pretty bad looking.

Take a look and see what you think.

Thanks.

[David Martin – Support]

Hi,

Glad to report this has been identified as a bug, we have issued the fix and the update will go out to resolve this.

Thanks.

[David Martin – Support]

Hi,

When you activate the parent theme, the child is automatically disabled.

The custom code in your child theme will no longer take effect on the site.

A child theme is installed the same way as any other theme, this would have been done by someone who had access to your site as the process is not automatic in any way.

Thanks.

[David Martin – Support]

Yes, at some point it looks to have been removed.

The next update will contain this once again, my patch has been submitted and merged.

Thanks,
David.

[David Martin – Support]

@nosuchagency – great, thank you for this.

[David Martin – Support]

Please can you disable all plugins leaving only Swift Framework and WooCommerce active whilst we look.

[David Martin – Support]

Very pleased to assist you with this.

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