Digital experiences for all disciplines
Forum Replies Created
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Posted in: We hit Power Elite.
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Checked in IE and Chrome. On 2 computers. With clear cache. Same issue everywhere. Pls advise.
May 26, 2016 at 11:39 pm in reply to: Mobile menu categories do not hide after showing, Categories in sidebar not hide #270589I have the same problem as the opener mentioned in point 1.
On mobile menu, once a sub-menu is opened and clicked, clicking the sub-menu again to close it doesn’t work. It reloads the corresponding sub-category itself. In other word’s, there is no option to simply check the sub-menus of a menu, as you can’t make the step back. I think this is highly annoying for potential buyers. Would appreciate a quick fix.
About the shaking cart button I can now provide more info: it shakes when the product has no variables, i.e. no sizes, colors etc. It doesn’t shake, but reload when you need to choose your variable from the drop-down list.
With this further info, can you please fix it so it will shake and not reload for variable products as well?
Thanks!
Also, the page still reloads when an item is added to the cart, instead of the shaking. So what I need your help with:
1. The “Ship to different address” option is ticked by default. I want it to be unticked by default. How can I set that?
2. Doesn’t matter what computer I use, even if I am logged out, upon checkout Hungary is set by default as the shipping country. How can I change this? I don’t want any preset countries to be there.
3. When I add an item to the cart, the page reloads, instead of the cart icon shaking. Ajax is enabled. Can you please login and have a look for me? Login details are provided above.Thanks.
Hi Mohammad,
Thanks, I managed to fix most of the issues. Some still remain, though:
1. The “Ship to different address” option is ticked by default. I want it to be unticked by default. How can I set that?
2. Doesn’t matter what computer do I use, even if I am logged out, upon checkout Hungary is set by default as the shipping country? How can I change this? I don’t want any preset countries to be there.Thanks,
cudarz
Hi Mohammad,
The Ajax is enabled, but the page still reloads. Also, can you please help with these as well:
2. The “Have a coupon? Click here to enter your code.” feature doesn’t work. It simply doesn’t do anything. How can I fix it?
3. Same issue with “Returning customer? Click here to login” button, it doesn’t lead anywhere.
4. The “Ship to different address” option should open when I tick the box, instead, it’s always there and the ticking doesn’t make any difference. How can I fix it?
5. How can I make certain fields required, the others optional? For example I don’t want the Company Name field to be compulsory.
Thanks,
Gabor
Update:
Solved #1 – Had to disable minimal checkout mode in Theme Settings.
New question: When adding a product to the cart, the whole page reloads instead of keeping the page and the cart sign shaking. How can I stop the reloading?
This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.Any chance this can work on MediaTemple as well? I am getting the same error many-many times.
November 26, 2015 at 11:49 am in reply to: Swift Slider can't add Background since Theme Update #231483OK, I tested with all plugins, realized it was the Yoast SEO plugin causing the issue. Once disabled, worked fine.
I have updated the Yoast plugin to the latest version, all works fine now.
Guys, can you check if it’s the same for you?
Thanks!
Thanks. Two more questions.
1. How do I remove the page title?
2. How can I make the Customer Care Policy section start right below the Social and E-mail columns? Currently it starts where the Contact us form ends. See here: http://thesysseven.com/1843-2/Thanks!
Thanks. How did you put that two pictures in there at the top?
November 24, 2015 at 7:39 pm in reply to: Swift Slider can't add Background since Theme Update #231073All done, nothing helped. Please advise. As you can see, this is not an isolated issue, others are having it as well.
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Posted in: We hit Power Elite.