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    Posted in: We hit Power Elite.
  • October 13, 2016 at 5:09 pm in reply to: Rev Slider Error #296302
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    Sorry for the slow reply David.

    I assumed that the problem was cache related so I’ve swapped the cache plug-in for another and it seems much better now. FYI the plug-in that was causing all the problems was W3 Total Cache.

    Best wishes

    Steve

    October 6, 2016 at 9:35 am in reply to: Rev Slider Error #294729
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    Hi David. Thanks for your swift response.

    I’m running Neighborhood 3.4.30. All of my themes, plugins, etc. are all up to date. I’ve also not made any changes to the site for a while, except for updating plugins etc.

    Any ideas?

    May 16, 2016 at 1:32 pm in reply to: Product page looks weird after update #267752
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    Cheers Mohammad.
    Seems to have solved the problem.

    Many thanks!

    Steve

    May 13, 2016 at 12:49 pm in reply to: Product page looks weird after update #267299
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    Sorry to hijack this thread but I’m having the same issue.

    The shop view is only showing 2 columns of thumbnails rather than 3. The bug seems to have crept in with the recent theme update.
    See link below.

    http://bocarter.co.uk/product-category/shop/seasons/ss16/

    Best wishes

    Steve

    January 25, 2016 at 2:34 pm in reply to: Outdated WooCommerce template files #243374
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    Hi David.
    I’m assuming that that update v3.2.1 should have brought the Rev Slider up to 5.1.6 (as requested by the theme) (see attached screen grab)?

    If this is a permissions error how do I go about fixing it? If I FTP into the site which files do I need to chmod?

    Steve

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    January 25, 2016 at 2:18 pm in reply to: Outdated WooCommerce template files #243361
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    Hi Kyle.

    I looks more like a required update requested by the theme (see attached screen grab).

    Steve

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    January 25, 2016 at 2:03 pm in reply to: Outdated WooCommerce template files #243347
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    Awesome! Just done that anything looks okay. Cheers Kyle.

    Just one last thing… when I updated that theme it’s now asking to update the Rev Slider plug-in to 5.1.6 (current version 4.6.0). However when I try to perform this update it tells me that action is ‘forbidden’. Any ideas?

    January 25, 2016 at 1:49 pm in reply to: Outdated WooCommerce template files #243342
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    Cheers for getting back to me Kyle.

    I think I’ve figured out the problem. I’ve just looked at my themes and I appear to have two different Neighbourhood themes. 3.2.0 – which is currently active and 3.2.3 – which isn’t. Not sure how that’s happened?

    If I just active the newer theme will that solve my problem? If so is there anything I need to watch out for when doing so (ie. It’s not going to break the site is it?).

    Speak soon!

    Steve

    January 23, 2016 at 9:27 pm in reply to: Outdated WooCommerce template files #243101
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    Ps. If I have to correct this manually is this the correct method?

    https://docs.woothemes.com/document/fix-outdated-templates-woocommerce/

    November 3, 2015 at 2:26 pm in reply to: Unwanted extra space under carousel #225437
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    Boom!

    Cheers Kyle.

    Much appreciated.

    Steve

    November 3, 2015 at 10:04 am in reply to: Unwanted extra space under carousel #225310
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    So unpack the zip file and overwrite the entire Neighbourhood folder with the one you linked to?

    Steve

    November 3, 2015 at 9:57 am in reply to: Unwanted extra space under carousel #225307
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    Cheers for the swift response Kyle.

    How do I go about replacing my existing files with this build? Is there a best was to do this?

    Also, if I use this build will I be able to update the theme as usual moving forward?

    Best wishes

    Steve

    October 5, 2015 at 11:27 am in reply to: Shop Product Spacing / Alignment #218390
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    Awesome work guys. Worked a treat.

    Many thanks for all your help!

    Steve

    October 5, 2015 at 11:19 am in reply to: Shop Product Spacing / Alignment #218385
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    Cheers Mohammad.

    That’s removed the product categories but not the SKU code field. What would be the custom CSS I’d need to use to remove that also?

    Best wishes

    Steve

    October 5, 2015 at 10:59 am in reply to: Shop Product Spacing / Alignment #218377
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    Of course… should have thought of that myself. Apologies for that.

    Cheers for the custom CSS. Worked a treat.

    One last thing… is there a way to remove the SKU product details from the product pages?

    Best wishes

    Steve

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