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    Posted in: We hit Power Elite.
  • June 3, 2014 at 5:40 am in reply to: Dante Resetting to Default Theme Options #79696
    bodie
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    May 26, 2014 at 7:54 am in reply to: Dante Resetting to Default Theme Options #77458
    bodie
    Member
    Post count: 13

    These are the exact steps I most recently took to replicate the problem on the dev site without any plugins enabled at all. Note that I am not pressing the Reset to Defaults button.

    Header Options
    Enable Top Bar: Off
    Show account aux option: Off
    Header Layout: Option 2 with menu below logo.
    Logo: The latest image in the media library.
    Logo Width: 283
    Logo Height: 70
    Sticky Header: Off
    [Save Changes]

    Footer Options
    Footer Layout: 3 Columns (5th Option)
    Footer Copyright Text: “© [the-year] Wanneroo Mazda · Built with <span style=”color:#007fc5”>❤</span> by Dilate.”
    Show Swift Ideas Backlink: Off
    [Save Changes]

    General Options
    Disable Love It: On
    Disable Page Comments: On
    [Save Changes]

    At this point, the page refreshed, showing General Options, and all options were reset to default. No plugins enabled. Not pressing the Reset to Defaults button.

    What kind of database problem could this be?

    May 26, 2014 at 7:14 am in reply to: Dante Resetting to Default Theme Options #77448
    bodie
    Member
    Post count: 13

    Hi Ed,

    Can you offer any other assistance because we are scared to make any updates from within the theme setting for two of our sites? Due to the fact they are live and breaking menus etc

    Happy to jump on a skype call to doiscuss possible causes.

    Please note we deactivated all plugins except revslider and found the problem still exists.

    kind regards

    May 21, 2014 at 1:15 am in reply to: Dante Resetting to Default Theme Options #76391
    bodie
    Member
    Post count: 13

    All plugins deactivated and the problem still occurs, most easily reproducible for me when changing Footer Options and Asset Backgrounds but it doesn’t always occur of course.

    May 19, 2014 at 10:03 am in reply to: Dante Resetting to Default Theme Options #75818
    bodie
    Member
    Post count: 13

    You can as long as you are working on the dev.wanneroomazda.com.au as it is a clone of the main site. So please go ahead and try to recreate the problem we are experiencing. Please note it occured in both firfoz and chrome. thanks

    May 19, 2014 at 9:42 am in reply to: Dante Resetting to Default Theme Options #75809
    bodie
    Member
    Post count: 13

    Absolutely 100% sure, as i said this has happened more then a few times so myself and my developer have tripple checked its nothing at our end. Please advise thanks

    May 19, 2014 at 9:36 am in reply to: Dante Resetting to Default Theme Options #75807
    bodie
    Member
    Post count: 13

    Hi Kyle,

    The international restrictions are removed please try again.

    http://dev.wanneroomazda.com.au passwords and login is same as previously mentioned.

    We have since taken this site live and had the settings rest twice, have you experienced this fault before?

    Please advise?

    May 14, 2014 at 2:55 am in reply to: Dante Resetting to Default Theme Options #74763
    bodie
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    May 13, 2014 at 9:23 am in reply to: Dante Resetting to Default Theme Options #74471
    bodie
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