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Posted in: We hit Power Elite.
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January 20, 2016 at 10:56 pm in reply to: Comment boxes mysteriously disappear on Woo checkout form… #242380
Hi David,
It seems to be functioning perfectly now – thank you!
January 19, 2016 at 4:51 pm in reply to: Comment boxes mysteriously disappear on Woo checkout form… #241967Hi David,
Cache cleared – same problem.
Yes, the boxes also appear for me initially, they only disappear after the typing – and I have had several customers report the same problem, so it’s not just my computer!
Again, I’ve attached a video so you can see what happens in case it helps…
I’ve created you a new account:
swift_fixer
iCLyQ1(j^Fmq27enAttachments:
You must be logged in to view attached files.January 16, 2016 at 3:27 pm in reply to: Comment boxes mysteriously disappear on Woo checkout form… #241048Dear David,
I’m using a Mac (latest Safari version) and have tested it on a couple of macs…
Just tried to input that code, but no change – I’ve attached a video so you can see what happens when I start to type in the boxes (DE version) 🙂
Caroline
Attachments:
You must be logged in to view attached files.January 13, 2016 at 7:20 pm in reply to: Comment boxes mysteriously disappear on Woo checkout form… #240136Dear David,
Thanks for your reply. I’ve just tested with Ajax disabled and I’m afraid the problem persists, but still only in Safari and only in German…the English checkout is totally ok!
The boxes are there until I add text, and then disappear as soon as the words are entered.
Thank you
Attachments:
You must be logged in to view attached files.January 9, 2016 at 7:03 pm in reply to: Comment boxes mysteriously disappear on Woo checkout form… #239289Dear Martin,
Thank you for your previous reply, and your suggestion to contact the plugin developers.
I have now done so, and following a series of tests (including deactivating plugins and disabling the Swift theme & using WP2014), and it has been concluded that the problem is because of Atelier, and it only occurs on this theme…
Can you offer me any help to prevent the problem?
Thank you very much in advance!
November 22, 2015 at 6:15 pm in reply to: How to get rid of 'clear selection' on product page #230443It’s ok – we’ve resolved the issue now – thank you!
Thanks David – all sorted!
November 20, 2015 at 5:35 pm in reply to: How to get rid of 'clear selection' on product page #230338Hello,
Thank for this but it does not work because apparently I don’t have the class “reset_variations” on the code. You can have a look at the element and head (for the css) by yourself with the logins I provided if you wish…
Thank you 🙂
Brilliant, that is exactly what I wanted – Thank you 🙂 However, if you switch to English the menu icon slips back down the ranking in the EN mobile version – is the same code line required?
Perhaps you could do that for me also, seems like you’d be MUCH quicker ;)!!
Thank you so much! Horizontal align was not set to centre – all good now 🙂
Sorted the AJAX – thanks so much!
Hello,
I wonder if you can help me with point 2?
Point 1 seems to be resolved as I updated my theme yesterday 🙂
Thank you!
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Posted in: We hit Power Elite.