[alienintelligence]

I deleted all WordPress files except the wp-content folder and reinstalled everything.

It works now… don’t know what it could have been

Thanks for all your help by the way

[alienintelligence]

Hi

Any news on this please? I have checked with the host and all ownership related permissions are ok. All other read/write permissions are ok as far as I can see via Filezilla. The error log is accessible via ftp. I checked the ftp account I created for you and it works fine.

Please let me know what the next steps are.

Thanks

[alienintelligence]

i had to activate all the rest of the plugins guys.

Going to bed… please update me here on how you went.

TTY TMW
Thanks

[alienintelligence]

the ftp is still ok yes

the error log is on there, inside public_html

is there another error log anywhere else?

[alienintelligence]

Thanks mate

I will be online/stay up for as long as I can. Hopefuly we can resolve it tonight… I had to reactivate a few plugins but feel free to turn stuff off as needed.

[alienintelligence]

Hi

Updated VC to 4.12
Updated all other plugins

No luck

Please let me know what you think we can do next

Thank you

[alienintelligence]

Also what about swift? That won’t get fixed if I update visual composer I don’t think

[alienintelligence]

Hi

I thought that got done with the lates theme version. I don’t have a separate license key, only theme one. So I just remove it and upload one from the latest theme version?

[alienintelligence]

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[alienintelligence]

This reply has been marked as private.

[alienintelligence]

Hi

I have full server control, please tell me what they neet to be and for what folder

Thanks

[alienintelligence]

Thanks mate, all done. All plugins deactivate except Woo, SF & Visual Composer.

Please go in and check it out

[alienintelligence]

I’ll do it now, although as explained above, I have disabled everything before with no luck.

Anyway, are you available to help now?

Let me know when you’re ready, I’ll stay online and then I’ll get in and disable the plugins for you to see.

[alienintelligence]

Hi please find a time slot when it’s night time here in Perth, Western Australia. I don’t know where you guys are located, but maybe there is a way to login when it’s night time here, then you can disable what you need. Please actiate the plugins back when you are done. I think that’s a more sensible solution rather than me deactivating the plugins and waiting for you guys to go in… it will basically deactivate the site and I can’t do that.

Forgot to mention it is getting quite urgent now… I have changes to do to the website and I can’t move on.

Oh and as you were saying it’s definitely a tinymce thing as it also is happening in visual composer.

thanks

[alienintelligence]

Hi

As I said in my original thread post I have disabled all plugins and that did not fix the problem.
What kind of server settings should I check?

Thanks