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    Posted in: We hit Power Elite.
  • March 14, 2017 at 4:14 pm in reply to: Cant update anything #317178
    agency31
    Member
    Post count: 11

    If you want to clarify what “Thread Bump” means that would be greatly appreciated.

    You should state your working hours in that case so that you can set expectations and not leave people wondering, no communication leaves your customers with very little clarity on the progress of tickets.

    I am also not “Editing Core theme Files” I am adding css in the style.css within WordPress.

    I edited the CSS in the SF plugin as I found the cause of the issue myself days after raising it with you, and after not getting any communications or updates from you. FYI

    March 14, 2017 at 3:50 pm in reply to: Cant update anything #317167
    agency31
    Member
    Post count: 11

    The theme was updated as you asked prior (March 9th), I was replacing the stylesheet with my existing as you loose this when you update, so I was pasting this fully, hense why it was showing that it still needed to be updated.

    Regardless, I fixed the issue which was with CSS in the SF plugin update. Which was causing a bug not allowing me to center items in a row.

    Taking days to respond to issues sadly I find to be a poor service, and whilst purchasing this product the support included was part of why I chose to purchase your product. I have registered a complaint with Envato, if you offer this as part of your product, you should respect that and deliver.

    March 11, 2017 at 2:20 pm in reply to: Cant update anything #316931
    agency31
    Member
    Post count: 11

    Can you update me on this ? are you able to support me on this issue or not ?

    March 9, 2017 at 7:51 pm in reply to: Cant update anything #316682
    agency31
    Member
    Post count: 11
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    March 9, 2017 at 7:21 pm in reply to: Cant update anything #316679
    agency31
    Member
    Post count: 11

    thats been done and was done initially for all of these modules.

    this was working fine before the update now it is not

    – I am also not able to add any saved elements without the page crashing can you also answer this issue ????

    March 9, 2017 at 2:42 pm in reply to: Cant update anything #316610
    agency31
    Member
    Post count: 11

    Please see attached

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    March 9, 2017 at 2:30 pm in reply to: Cant update anything #316606
    agency31
    Member
    Post count: 11

    I have updated the frameworks plugin and not the theme

    I previously updated the theme and all the centre column alignment did not work so I had to revert

    If I try to add a saved element, it just crashes the page :/

    – i can see you have updated the theme and all my alignment in certain modules is now not correct

    May 30, 2015 at 9:28 am in reply to: Hide Breadcrumb #179867
    agency31
    Member
    Post count: 11

    Hi There

    #breadcrumb{display:none !important;}

    This doesn’t seem to work for me.

    Error use of !important

    Please help

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    Posted in: We hit Power Elite.
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