[AFehmi]

I think its going to be easier in the long run for me to got through all the plugins one by one in the early hours and perform a series of test myself. I’ll get back to you once I’ve gone through them all, can’t say when it’ll be at the present time, but I’ll do it asap.

I did receive notifications before this topic was mark as answered, I haven’t received any since I reopened the topic, possibly just coincidence but I’m certainly not getting any notifications, not in spam/junk folders.

Thanks.

[AFehmi]

David, When’s the best time (GMT) to do this? I am not sure what hours you work and what your time-zone is. Could you please advise me what time would be best as I can’t just turn-off all plugins unless scheduled in advance as the site is live.
Another problem im having is that I’m not getting notified when someone’s replies despite ticking the ‘Notify me of follow-up replies via email’ option.
Thanks.

[AFehmi]

Hi David sorry for the late reply I didn’t get a notification for some reason. The problem is with the built-in WordPress gallery, so pressing the ‘Add Media’ button in the post editor.

Thanks.

[AFehmi]

Unfortunately, this problem was not actually resolved. The issue appears to start once you’ve tried to Insert a gallery, the insert doesn’t work and once you then try to edit any element thereafter the ‘Cancel’ or ‘Save’ button on the Edit form don’t do anything.

[AFehmi]

When I updated the theme, not to the most recent one but to the one previous, I created that post, but there seemed to be a bug with adding Galleries, I could add a single image just fine, but a gallery just displayed a ‘.’ instead of the photos, but its still worked ok on the frontend, I checked forum post and could see a couple of others having similar problems so I didn’t create a new thread. The following day the last update came out which I assume may fix the gallery issue, so I updated, after that update the post developed the problem it has now.

Clearly something has just gotten corrupted along the way…..Thanks again for all your efforts, I’ll close this case now, put it down to some random quirky events with a touch of voodoo.

Thanks.

[AFehmi]

Clearly this problem cant be replicated for some inexplicable reason, I’ve even tried on a 3rd PC with a fresh OS install…..same problem, anyway please don’t waste any more time on this, I’ll just create a new post; its all very strange.

Well thanks to you all for trying, have a Great Christmas and an even better New Year!

Thanks.

[AFehmi]

How can I screenshot a button not doing anything?
If I press the ‘Classic editor’ button for example nothing happens, if I select the ‘Edit’ button the ‘Edit Test Block’ appears but the ‘Cancel’ & ‘Save’ buttons appear to do nothing and the ‘Edit Text Block’ stays open and can only be removed by pressing the browser back buttons.
All the buttons appear to link to the same URL: http://www.dog-ease.co.uk/wp-admin/post.php?post=12859&action=edit#

This only happens on that specific post.

Thanks.

[AFehmi]

Please try to edit the ‘Christmas Funny Photo Competition 2015’ post, this post is the only one that’s been made with the previous version of Cardinal, the rest were made with an even older version. Then since your most recent release, the post is totally broken, so I guess knowing this now it’ll be best just to create a new post, to be honest I hadn’t realised that only this specific post was effected, but all the other content/posts were made ages ago and appear to be fine. Even so I think it would be interesting to see what you make of the problem, clearly something strange happened.

Thanks.

[AFehmi]

Ok………

PC

All caches cleared…Chrome – Problem persists.
Installed FireFox – Problem persists.
All caches cleared…IE – Problem persists.

iMac

Cache cleared……..Safari – Problem persists.
Cache cleared……..Chrome – Problem persists.

In all browsers, on both a PC and a Mac I am having the exact same issue, so clearly the problem is with the site itself, as the sites content is largely static and the problems only started once I updated the ‘Cardinal’ theme I can only logically conclude that the problem stems in some way from the changes made by that update. I have disabled all plugins that I can given that the site is live and there are very few that remain, all of which have been used since adopting the Cardinal theme well over a year ago without any problems.

Could you please explain your statement “Everything seems fine to me. Please clear the browser cache.”, what exactly have you checked to reach this conclusion? Additionally, I had already stated I’d cleared ALL caches.

Thanks,

[AFehmi]

As I said in my initial post, no new plugins have been installed or recently updated, so any potential conflicts are likely the result of changes introduced in the recent ‘Cardinal’ theme update.

[AFehmi]

With respect ‘Justified Image Grid’ has always been installed, only since the most recent ‘Cardinal’ update have I experienced these issues.
For the purpose of testing the theory I did disable the plugin, cleared all caches and checked, however the problem persists.

[AFehmi]

I owe you guys an apology….the fix has indeed worked, I had not cleared my browser cache! I’m guessing perhaps when you tested you hadn’t either, anyway its all working now so please pass on my apology to the devs.

Many thanks,

Mark.

[AFehmi]

Yeah, I changed it back whilst I checked the changes that had been made, this site is live after all.
I have now changed it back to the one provided.

[AFehmi]

This is of no surprise as the only change made to the function.js file relates to the ‘//Wishlist Reload’ function.

[AFehmi]

Updated to the version that you linked, hasn’t fixed the problem.

Mark.