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  • November 4, 2015 at 6:40 pm in reply to: http error on file upload #225950
    aaronniziol
    Member
    Post count: 38

    I am at work so I am unable to work on it at the moment. But I will try disabling plugins first thing when I get home tonight.

    Thank you for your help and not giving up on me. I really appreciate it. Fingers crossed on the plugins.

    November 3, 2015 at 7:51 pm in reply to: http error on file upload #225587
    aaronniziol
    Member
    Post count: 38

    I replace the htaccess file with the original and now I am back to not being able to upload anything.

    Again, if it’s only the Atelier theme where I’m having problems, shouldn’t any changes be done in the Atelier files only. Every other theme works as it should when uploading images. This has me beyond frustrated. I love the look of this theme so much and the builder is the best I’ve seen, but this file upload thing is maddening.

    November 3, 2015 at 12:45 pm in reply to: http error on file upload #225379
    aaronniziol
    Member
    Post count: 38

    My hosting server isn’t the problem, the error only occurs when using the Atelier theme. All other themes allow uploads perfectly. And I already paid for 2 years of my server hosting hosting so switching isn’t really an option.

    Yes I am using high speed internet, but as I’ve stated I’ve tried on several computers with different internet providers and all produce the same result. The images are mostly under 1mb but when I switch themes I can upload 30mb files without a problem. It states right in the WordPress upload page that files up to 64mb are accepted. It’s only the atelier theme that produces the http error. If my server or provider were the problem it wouldn’t work on any theme.

    November 2, 2015 at 8:25 pm in reply to: http error on file upload #225191
    aaronniziol
    Member
    Post count: 38

    May I reopen this ticket?

    I’m getting the http error again. I don’t even understand how this can be, it worked for ten minutes and is busted again. It’s taking some images but not others, some successful uploads are larger in file size than unsuccessful uploads. But again it’s only this theme, I activated a few different themes and the same files that wouldn’t load in Atelier loaded fine in different themes.

    This is driving me absolutely bonkers. I’ve been trying to upload images and use this theme for almost 3 weeks.

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    November 2, 2015 at 5:46 pm in reply to: http error on file upload #225136
    aaronniziol
    Member
    Post count: 38

    Please disregard my last post. I changed the 300 to 600 in the .htaccess file and it seems to work fine now. I’m attaching a screen shot in case someone else is having this problem, it’s super easy to fix, it just took me 3 weeks to find the problem. Thank you mohammadshakeel, the article you sent me got me to where I needed to be.

    Issue resolved, thank you so much!

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    November 2, 2015 at 5:33 pm in reply to: http error on file upload #225124
    aaronniziol
    Member
    Post count: 38

    The subject discussed in that article is exactly the problem I’m having. When I altered the .htaccess file my site was inaccessible, I am not a programmer, I am a graphic designer, so perhaps I inserted the code in the wrong place within the .htaccess file. I had to upload the original .htaccess file to my server using ftp.

    The plugin seems to be working for files under 500k, However, I am designing a photography website so I need some files to be 1960px wide and look crisp, and that’s taking me over the 500k mark. If the “WP Maximum Execution Time Exceeded” plugin opened the door for files under 500k does that give any indication what the specifics of the problem are, maybe open up the throttle a little more than the plugin did somehow? Again, I am not a programmer so idk.

    My concern is that file uploads work perfectly if I use any other theme, so I don’t think it’s a problem with my host provider or server if it only happens when the Atelier theme is active. I can upload an image successfully from a different theme and then switch to Atelier and attempt to upload the exact same file and I get an error. I was switching back and forth between themes last night just to get images in my library but I found pages I had worked on weren’t being saved properly and things seemed glitchy and I was losing work and time.

    Thank you for your time so far, I hope we can find a solution and I really appreciate your effort.

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    November 2, 2015 at 12:40 pm in reply to: http error on file upload #224958
    aaronniziol
    Member
    Post count: 38

    I did call my hosting provider and they were unable to help me. They told me to contact you.

    As I stated, the upload works fine if I switch to a different theme, so the problem isn’t with my hosting provider. It’s only happening within the Atelier theme.

    I can’t be the only one with this problem. Someone please help me.

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