[aaronniziol]

It works!

Thanks so much, you guys rock!

[aaronniziol]

The theme files are located at :

root > public_html > wp > wp-content > themes.

Let me know if you need anything else from me. I really need to get this site working as soon as possible since it’s live.

Thank you,
Aaron Niziol

[aaronniziol]

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[aaronniziol]

I was able to view the site http://www.millingtonlockwood.com but when I tried to log into the WordPress dashboard (www.millingtonlockwood.com/wp-admin) I only got a white screen with this error in plain black text:

Warning: Cannot modify header information – headers already sent by (output started at /home/millingt/public_html/wp/wp-content/themes/uplift-child/functions.php:115) in /home/millingt/public_html/wp/wp-includes/pluggable.php on line 1174

So the website was viewable for their customers but I couldn’t get into the back end. I FTP’d into the server and removed the code you added and I can once again access the backend. But now I’m getting the “http error” again.

Just a thought, this site doesn’t use the same service provider that I used when I had the same problem on my other website. I see the code has a “GD” which I believe references GoDaddy. Also, the website isn’t located in the root directory on the server, it’s in a folder named “public_html” I don’t know if either one of these would effect the pHp code that is being used.

Thank you again for your help.

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[aaronniziol]

resolved

[aaronniziol]

I had the exact problem with the Atelier Theme last year. After 5 weeks of support chat they gave me the code below that I pasted into my functions.php and it worked again. I tried the same code with this theme and it crashed the site.

add_filter( ‘wp_image_editors’, ‘change_graphic_lib’ );
function change_graphic_lib($array) {
return array( ‘WP_Image_Editor_GD’, ‘WP_Image_Editor_Imagick’ );
}

[aaronniziol]

I’m having the same problem.

I was uploading images, took a break and 30 minutes later uploaded more images and only get the http error when I attempt to upload any size image.

[aaronniziol]

BOOM!

That fixed it, thanks so much for the super fast response. You guys rock!

[aaronniziol]

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[aaronniziol]

Ok I have the slider set up from the meta with the nav bar the way I want it.

Let me know what to do next.

Thank you.

[aaronniziol]

Boom!

All 10 files uploaded perfectly. I even added a few 10-12mb file without issues.

So may I ask what was broken? And if I have customers uploading photos to my site they should be able to without issues as well correct?

Thank you so much for your assistance, I will keep testing this over the next few days.

[aaronniziol]

Would you guys be willing to let me test one of your other themes to see if the upload works? Or would I have to get a refund and purchase a different one. And then get a refund if that doesn’t work. I’ve wasted so countless hours with this theme and I’m just trying to streamline a bit.

[aaronniziol]

that happens to me sometimes as well. If you delete the “:443” and refresh the login pops up.

http://www.fossilfoto.com/wp-admin/

[aaronniziol]

I see you were able to upload images, I don’t get it. Did you switch to a different theme to upload them? When I called Godaddy they were able to upload as well. But I have tried on 4 different computers in different locations using different internet providers and browsers with only random success. I can’t have random success when my site is live or I’ll lose customers.

Here is a link to my dropbox with the images I tried to upload again, along with a screen shot that shows the 2 images that uploaded successfully and the 8 failed uploads. There doesn’t seem to be any consistency as to which one upload successfully and which ones fail.

https://www.dropbox.com/sh/yqmf9jp5w1liwo7/AADfBuNkBvNjCk3kNMvVnfM8a?dl=0

I was hoping to get this site launched by christmas, I feel that it would be a busy time for people to want their photos retouched. Would you guys be willing to let me borrow a different theme to see if the upload works with something else. If it doesn’t work you can delete it from my server, if it does I maybe I can swap or get a refund and buy the test theme. I love your design and swift builder, maybe if a different them worked I could just switch. This has been ongoing for 6 weeks now and i’m ready to move on. If not, can you inform me of your refund policy, I feel I have provided ample evidence and done all I can and your product still isn’t working as it should for me.

I don’t feel like this should matter, but I’m working exclusively on Mac computers. Like I said, every other theme I tried works fine so my computer can’t be the issue.

Thank you again for your assistance.

[aaronniziol]

I have already invested too much money in my GoDaddy hosting service/email/ssl/SEO/etc. and am paid up for 3 years. I would eat a lot of money walking away from them to go to WP-Engine which is far more expensive per month. I don’t have hundreds of dollars to throw away like that. Financially it would make more sense to use a different template but I love Atelier and don’t want to start from scratch again building my site with a different template.

The problem isn’t GoDaddy, uploading files works in every other theme i’ve tried flawlessly, no matter the size of the file. I’ve uploaded 30mb files no problem with other themes. I’ve used free wordpress themes, woo commerce themes, elegant themes and haven’t had any issue. I can give you my login info and you can try it yourself, Atelier upload fails, any other them upload success. I even paid you guys $50 for installation which was a waste because I still have the same problem.

You can see in the screen shots I’ve attached, I activated “WooCommerce Storefront theme” and uploaded 9 images and they all loaded fine. I then activated “Atelier theme” and attempted to upload the exact same 9 images, from the same computer using the same internet connection and got errors on 8 out of 9 of the upload attempts. The file that made it through using Atelier was 707kb (8-bit, RGB, JPEG, 1500px x 1000px), there were several smaller files that didn’t. Here’s the link to view my screen shots:

https://www.dropbox.com/sh/yqmf9jp5w1liwo7/AADfBuNkBvNjCk3kNMvVnfM8a?dl=0

As I’ve stated in this thread, I am building a photo retouching website where I’ll need my customers to upload their photos so I can retouch them. So without being to upload files I am dead in the water and losing money everyday.

Thank you for any help you can provide me in advance. I apologize if I seem brash, but you came in late to this thread so I’m already completely exhausted and frustrated with this issue as it has been ongoing for over a month now.

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