New Landing How can we help? Atelier Zoom production on mobile

Viewing 15 posts - 1 through 15 (of 18 total)
  • Posted in: Atelier
  • #209748
    Din Tan
    Member
    Post count: 15

    May I know if it is possible to keep the image zoom on product images function on mobile devices?

    Thank you 🙂

    #209769
    Din Tan
    Member
    Post count: 15

    I have checked several previous posts, all of them are regarding “removing image zoom on mobile”. However, image zoom is disabled on mobile by default in my theme.

    #210018
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    What’s your link? The image zoom does work on mobile

    – Kyle

    #211712
    Din Tan
    Member
    Post count: 15

    Hi Kyle,

    Here is my website: http://www.pzcat.com/shop/bottom/

    Thank you very much.

    #212070
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    We are investigating this. Can you supply a WP login so we can take a closer look at your WooCommerce setup?

    – David.

    #212076
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Well we just confirmed and you should have this option enabled in Theme Options-> Woocommerce options -> Product options
    https://www.dropbox.com/s/64b3dnzpx6hp62c/Screenshot%202015-09-10%2016.35.40.png?dl=0

    It will allow to open a Lightbox where the product it’s bigger.

    Hope it helps.

    -Rui

    #212452
    Din Tan
    Member
    Post count: 15
    This reply has been marked as private.
    #212686
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You’re using the hover zoom, which isn’t possible on mobile as you can’t hover. You would need to be using the normal zoom (zoom button) for it to work on mobile

    – Kyle

    #228002
    rita01
    Member
    Post count: 29

    Hi there,

    Sorry to post here, but I have the same issue and don’t understand your answer…
    You can have a look here :

    http://moroccantouch.com/shop/jupes/jupe-tino/

    I can zoom very well on normal screens, but the zoom (or lightbox) doesn’t work on mobile devices. I don’t find what I’m doing bad.

    I have lightbox option activated on woocommerce products display options too.

    Thanks !

    #228087
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    The zoom is activated when a user hovers over the image with their mouse, this is not possible on mobile as it’s touch

    – Kyle

    #228160
    rita01
    Member
    Post count: 29

    Hi Kyle, thank you !

    There is no options to enable lightbox on mobile devices when the customer touch the product (no zoom, just lightbox with fullscreen image) ?

    #228163
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Not unless you have lightbox zoom enabled in the theme options

    Will see if we can implement this in the future

    – Kyle

    #228232
    rita01
    Member
    Post count: 29

    OK,
    Hope you’ll add this feature ! And the possibility to have the thumbs on the left for normal screens and below the slider for mobile devices.

    Best regards

    #228243
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    #228749
    rita01
    Member
    Post count: 29

    Hi again,

    I have default zoom activated. Everything works well. On mobile I have The “plus” button over the slider to load the lightbox, but only on landscape position. Isn’t it possible to have the plus button on portrait display too ?

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