New Landing › How can we help? › Cardinal › Zoom not working

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    Posted in: Cardinal
  • November 26, 2014 at 5:15 pm #131428
    alelordelo
    Member
    Post count: 155

    Hello,

    As you can see in the attached image, I’ve enabled the default zoom on my product’s page. But when I open the product page, it doesn’t work. Could you help me fixing it?

    my website is http://www.koel.com.br

    Thanks!

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    November 27, 2014 at 11:23 am #131661
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Can you try the lens zoom type??

    Let us know,

    Thanks,
    laranz.

    November 27, 2014 at 5:51 pm #131830
    alelordelo
    Member
    Post count: 155

    Hey

    I already tried the lens zoom and it also didn’t work

    November 28, 2014 at 12:11 am #131922
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    I see some script error popping out in the product page, that’s why its not working.. Can you try disable all the plugins, clear the cache and check? If that didn’t work try turn off the minify option in theme or in the plugins if you use one.

    Let us know,

    Thanks,
    laranz.

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