New Landing How can we help? Themeforest Theme Support Neighborhood Zoom in and thumbnail issues

Viewing 11 posts - 1 through 11 (of 11 total)
  • #58200
    lionhoho
    Member
    Post count: 20

    Hi,

    I got some zoom in issues here for the latest version. I have set it to on in theme options-WC options

    A. Zoom in function doesn’t work at product detail page.

    B. Photos in variations product works strange,See picture1
    http://vvg.me/?product=green-pearl-classic-necklace

    C. Overlay Transition Type set to “slide up”, the second picture can no slide up fully.See picture2
    http://vvg.me/?product_cat=long-necklaces

    Could you please take a look? Thank you.

    #58390
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please check with hard refresh and after clearing cache with another browser and machine because i dont see this issue at my side .

    Thanks

    #58807
    lionhoho
    Member
    Post count: 20

    Hi,

    I tried as you mentioned, I cleared all the cache and also changed my browser. A is working fine now but B&C are still the same. I’m using OSX 10.9.2, latest Chrome and Firefox.

    Thank you.

    #58915
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please try adding this to your custom css:

    .zoomContainer {
    z-index: 12;
    }

    Thanks

    #59032
    lionhoho
    Member
    Post count: 20

    Hello,

    Thank you for the help. I added the codes to custom css but the problem is still there, no changes at all. For B it happens after chose the option. For C Slide Left works fine but slide up has problem.

    There is one more issue. For View 24/48/All, “All” doesn’t work. It will lead to the home page. I had this issue before and Ed mentioned I should set the Permalink to any one except default. Now I tried different combinations but still have problems.
    1)
    Common Settings – Default
    Product permalink base – Shop base with category
    “48” work, but after click 48, the new page has no “View 24/48/All” selection. “All” will send to home page

    2)
    Common Settings – Post name
    Product permalink base – Shop base with category
    “48/All” don’t work, no actions on the page

    Thank you.

    #59550
    lionhoho
    Member
    Post count: 20

    updates

    I don’t know what happened but C (slide up) works now

    #60138
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide wordpress admin login detail so i can look into this .
    Thanks 🙂
    With Best Regards
    Swift Ideas

    #318338
    mtroubat
    Member
    Post count: 199

    Hello!

    I’m having a similar problem with the zoom in on product picture. I’m using WordPress 4.7.3 and using Neighborhood Version: 3.4.41 When you hover the mouse instead of zooming in, it zoom’s out… ?? right?? How can I solve this issue? Please see it for yourself on the link bellow:

    https://www.kes.com.br/loja/roupas/vestido-de-viscose-xadrez-detalhe-recortes-laranja/

    Hope hearing from you!

    Best Regards

    #318586
    David Martin – Support
    Moderator
    Post count: 20834

    @mtroubat can you add a login so I can take a closer look?

    #320171
    f_hussain
    Member
    Post count: 49
    This reply has been marked as private.
    #320432
    David Martin – Support
    Moderator
    Post count: 20834

    This thread is around 3 years old and likely dated.

    Please start a new thread topic and privately add your WP details.

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