New Landing › How can we help? › Cardinal › Youtube video not working…showing error

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Cardinal
  • January 29, 2015 at 2:47 pm #145454
    ddcat
    Member
    Post count: 13

    Hi I can’t seem to get youtube links to work on post, pages etc… I keep getting a blank screen with error message. I have been testing using the Page Meta info area for Cardinal Theme. When I pass this link youtube link
    http://youtu.be/_N2Q7FY6OLs it doesn’t work as thumbnail or in post.

    When I paste the same link inside standard post area the video works. Please help I purchase this theme for the video assets but they are not working. Should I use the standard youtube embedding with custom featured image instead of the cardinal themes meta info? I would like to solve this.

    January 29, 2015 at 2:50 pm #145456
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s not the correct url format.

    You should use this one
    https://www.youtube.com/watch?v=_N2Q7FY6OLs

    -Rui

    January 29, 2015 at 3:07 pm #145463
    ddcat
    Member
    Post count: 13

    Where do I get this format from on youtube?

    January 29, 2015 at 3:13 pm #145466
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    You can get it from the link in the browser when the video is playing. Only needed the video ID parameter, the url could have more parameters.

    -Rui

    January 29, 2015 at 3:19 pm #145469
    ddcat
    Member
    Post count: 13

    its working thank you….

    January 29, 2015 at 3:28 pm #145471
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem.
    -Rui

    January 29, 2015 at 3:29 pm #145472
    ddcat
    Member
    Post count: 13

    Hi I was wondering if you think it is best to setup portfolio post when using video rather then standard post for video??? Not sure which is better

    January 29, 2015 at 3:32 pm #145475
    ddcat
    Member
    Post count: 13

    Can I link a team member (author) to portfolio post?

    January 29, 2015 at 4:02 pm #145483
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Regarding the Team Member, it’s not possible only with advanced customization that is already outside the scope of our support.

    Regarding the Video guess it’s just a question of preference. Can’t influence you there 🙂

    -Rui

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