You may also like… not displaying

[GTS75]

The “You may also like…” section on my product pages is empty and you can just scroll down lots of empty white space until you finally reach the footer at the bottom of my page. I just noticed this happening and until now it has been displaying the products I choose as the “linked products”.

What is causing this and how do I fix it?

Thanks for the help.

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[Kyle – SUPPORT]

Hi

Seems fine to me? (see screenshot)

– Kyle

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[GTS75]

I’m still seeing it on all of my product pages…what could be causing this on my end?

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[Kyle – SUPPORT]

What browser are you using?

– Kyle

[GTS75]

Now I’m seeing this…

I’m using Chrome

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[Kyle – SUPPORT]

Can you check other browsers? My chrome is fine, it might just be an issue with your browser (not a global issue)

– Kyle

[GTS75]

You’re right. It displays fine in Safari. Any idea what’s causing the glitch in my chrome browser? As the one who does all of the web development I’d like to be able to see the true version of my site, and Chrome is my browser of choice.

Thanks Kyle

[Kyle – SUPPORT]

You running the latest version?

– Kyle

[GTS75]

Of Chrome? I have no idea – how do you update it?

[GTS75]

I just updated to the most current version I’m still not seeing the items being displayed..

[GTS75]

So I asked a few different people to try it using Chrome and they’re all seeing the same thing I am. It’s just scrolling white space, but you can still click randomly in the white space and be directed to the product that shouldddd be showing there. A good portion of my site visitors use Chrome and I’d like to get this sorted out.

Thanks

[Kyle – SUPPORT]

I will forward this to my colleague to see if he gets the issue, I can’t debug it when it’s working fine for me

– Kyle

[GTS75]

Much appreciated

[Rui Guerreiro – SUPPORT]

Hi,

I’m also seeing everything fine in chrome
https://www.dropbox.com/s/75n903208w55lbg/you_may_also_like.png?dl=0

Can you try with the right mouse button to inspect the page and check if there is any error in the inspector console.

-Rui

[GTS75]

I was able to perform the inspection but I don’t know the first thing about coding…so I’m not sure what it’s telling me. The images are there…they’re just not displaying. Because as you scroll down the white space you can click anywhere and be taken to a product. The only computers I’ve tried it from have been connected to the same internet…could that have something to do with it? It shouldn’t be a theme issue since it’s working on your end and not mine right?? If my theme wasn’t updated you’d be seeing the error on your end too correct?