YITH wishlist & IE 9 issues

[jacobfu]

i just bought the theme yesterday, it just really fantastic job except some issues bother me:
1. When i installed and actived the plugin(YITH wishlist),it showed up the warning page:

Warning: session_start(): open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/data/home:/usr/home:/data/home/tmp:/usr/home/tmp:/var/www/disablesite) in /data/home/bmu027090/htdocs/wp-content/plugins/yith-woocommerce-wishlist/class.yith-wcwl.php on line 54 Fatal error: session_start(): Failed to initialize storage module: files (path: ) in /data/home/bmu027090/htdocs/wp-content/plugins/yith-woocommerce-wishlist/class.yith-wcwl.php on line 54

2.it seems that the theme dosn’t compatible with IE9. when i enter the website,it just stuck on the homepage. my website is http://bmu027090.chinaw3.com/

it would be so nice if you can help me out of it, thanks in advance!

[Swift Ideas – Ed]

Hi there,

Tried to check your site but got an error page? Please confirm the URL.

– Ed

[jacobfu]

Er,sorry i didn’t explain clear.That page is not an error page,it’s temp URL note page,just click the continue visit button which in chinese is 继续访问.i also upload an attachment,then you can follow it to visit.please try again,thanks Ed.

[Melanie – SUPPORT]

The site doesn’t load :/

[jacobfu]

That’s too bad, have no idea what’s going on.My formal URL still waiting for goverment’s approval,seems impossible to login my website now.
I took a screencast for ie issue as follow,hope it will help.

http://screencast-o-matic.com/watch/cIXYhoV9kO

As the screencast shows,when using ie browser,it response slow and the page layout seems changed.
The problem only happens in the homepage,other pages would be better.

About the wishlist problem,now i canceled the function,thought it could be server’s problem.
Thank you for your patience.

[Melanie – SUPPORT]

Hm I cannot view the screencast – I will forward this to another support staff 🙁

[laranz – SUPPORT]

Hi,

1. Contact your host, they will help you with that.. Some settings on the server, they will enable to get rid of it.
2. Did in the bottom of the browser in the status bar what it says while stuck it says something like downloading some stuff or something else?
3. The link you create screencast needs Java to be there to view the cast, try to use Screenr.com so it is easy to see, whats on your side.

Thanks,
laranz.

[jacobfu]

Hi,Laranz
1.i’m trying to contact my host,but get no reply.

2.there’s no any info display in the status bar.

3.i took a screencast in Screenr.com,links are http://www.screenr.com/O53H hope you guys can view.

Thanks!

[laranz – SUPPORT]

Hi Jaco,

Did our demo works well on your IE9? Did you try regenerating the thumbnails using this plugin? http://wordpress.org/plugins/regenerate-thumbnails/ and try to re-install the theme, download the latest version and install it by replacing all the files, and deactivate all plugins.

Let me know, what you got.

Thanks,
laranz.

[jacobfu]

your demo works fine,i regenerated thumbnails serval times.i cleared all the files and re-installed the theme 3 times.my version is the latest all along. i deactivated all plugins and actived them one by one,to check if there’s any plugins’problem,but the problem still there. i almost tried every way,don’t know what to do now.

[laranz – SUPPORT]

Hi Jacob,

Okay, I ask the developer to check this.

Thanks,
laranz.

[jacobfu]

my site should be visit now, new URL is http://www.mifengww.com/

[Swift Ideas – Ed]

Images working fine on IE9 here, are you still having issues? Please can you re-confirm?

– Ed