New Landing How can we help? Themeforest Theme Support Neighborhood Yith Featured Video Plugin Not Working With Neighborhood Theme

Viewing 5 posts - 1 through 5 (of 5 total)
  • #281758
    KDean
    Member
    Post count: 1

    Hello,

    I am trying to use Yith Themes Featured Video plugin to replace the product page image with a looping video.

    This works in Twenty Fifteen theme but not in Neighborhood theme.

    Could you please help?

    Here is a message I found on a WP forum post about this issue for another theme.

    https://wordpress.org/support/topic/video-doesnt-show-in-flatsome-theme

    The plugin uses the standard WooCommerce filter ‘woocommerce_single_product_image_html’ in woocommerce/templates/single-product/product-image.php.

    Flatsome theme overwrites this template and removes this filter. I suggest you contacting the theme author and ask him to add this filter to make this plugin compatible.

    Thank you in advance for your help.

    KD

    #281882
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will forward this question to our head developer so he can assist you on this.
    Let’s wait for the reply.

    -Rui

    #281887
    KDean
    Member
    Post count: 1
    This reply has been marked as private.
    #281899
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Let’s wait for our Head developer reply.
    He probably will ask you to send a copy of that plugin so he can try it in the local server.

    -Rui

    #281977
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @KDean

    We’ve made adjustments with one of our more recent themes recently to provide compatibility with this plugin. Will get it sorted for one of the next updates to Neighborhood.

    Thanks,

    – Ed

Viewing 5 posts - 1 through 5 (of 5 total)

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