New Landing How can we help? Themeforest Theme Support Neighborhood WPML plugin does not translate products and bottom menu on my "home page" only.

Viewing 7 posts - 1 through 7 (of 7 total)
  • #210085
    Paweł M.
    Member
    Post count: 23

    WPML plugin does not translate products and bottom menu on my “home page” only. In product page everything is ok, products are translated to English, German and Polish language and bottom menu are translate between 3 languages but on my home page translating not working.

    Every pages is translated for 3 languages.
    Every menus is translated for 3 languages.
    Every products is translated for 3 languages.

    URL of (my) website where problem appears: http://nowy.korbik.com.pl/en/

    What i would like to see: Translated products for all languages and translated bottom menu on my home page.

    I add three screen shots.
    1. It’s my home page with bug.
    2 and 3. It’s working fine product page.

    Thanks for any help and suggestions.

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    #210421
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    You would need to contact WPML support, please report to them your custom link menu widget has not translated: https://wpml.org/forums/forum/english-support/

    Thanks,
    David.

    #210428
    Paweł M.
    Member
    Post count: 23

    Hi, this is exactly what I decided to do.

    Thanks for your help.
    Paweł.

    #210654
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No problem, thanks David.

    – Ed

    #212516
    Paweł M.
    Member
    Post count: 23

    Hi guys,

    I contact with Pierre from WPML 2nd tier support and here is what we get.

    Hello Pawel,

    After more investigation, I found 2 issues:
    1. Compatibility issues with product blocks in the theme “Neighborhood”: The queries are not filtered by WPML.
    2. Compatibility issue with Revolution Slider: This plugin is altering the sitepress language property during the script execution, so the menus are not translated in the footer or in any other location displayed after the slider.

    The only workarounds I could suggest for now is to remove product blocks on the homage and deactivate Revolution Slider (I know this may not be convenient, but I don’t have any other alternative to suggest).

    Our compatibility team will get in touch with the theme and plugin authors and I will keep you posted as soon as I have a feedback.

    https://wpml.org/forums/topic/wpml-plugin-does-not-translate-products-and-bottom-menu-in-my-home-page-only/

    Let me know if you know how to deal with this problems?

    Regards,
    Paweł

    #212617
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will forward it to Ed so he can reply.

    -Rui

    #213844
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Paweł

    They said they would get in touch with us – that is usually the process.

    In terms of revolution slider, all we can advise is update to the latest version included through Appearance > Install Plugins.

    – Ed

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