New Landing How can we help? Themeforest Theme Support Neighborhood wp_header() and wp_footer()

Viewing 8 posts - 1 through 8 (of 8 total)
  • #17317
    pinxe
    Member
    Post count: 20

    Hi,

    I’m using this plugin http://codecanyon.net/item/eventon-wordpress-event-plugin/1211017 and I’ve an error that, according the plugin developer, could come from this functions wp_header() and wp_footer()

    This is the developer feedback:
    “Ok well make sure the footers are called in the page template. Because I can clearly see there is no javascript files or css files attached to the page.”

    Can you help me please?

    #17383
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Which page template you are using in that page you are having that event plugin??

    Can you show me the link of that page, SO I can investigate whats going on?

    Thanks,
    laranz.

    #17388
    pinxe
    Member
    Post count: 20
    #17409
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Every page has a footer and also header, put this plugin page is something weird.

    Try to install that plugin in a default theme, and let me know it works or not. If it is not working then it’s a plugin problem. If it works correctly, Post the WP login details.

    Thanks,
    laranz.

    #17487
    pinxe
    Member
    Post count: 20
    This reply has been marked as private.
    #17723
    Melanie – SUPPORT
    Member
    Post count: 11032

    I’m afraid I’m not sure if we can support this third party plugin. I will ask the developer about that!

    #17867
    pinxe
    Member
    Post count: 20

    Ok, only for the record, the problem only occurs when I use when I use a page template with sidebar, so, I can use a full with page if there isn’t solution.

    #18193
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    The wp_header and wp_footer are called correctly, so my guess would be that something in the plugin is conflicting with something in the theme.

    Unfortunately it is impossible to be able to support every plugin, and as far as i’m aware, we don’t do anything that doesn’t follow the WordPress guidelines.

    – Ed

Viewing 8 posts - 1 through 8 (of 8 total)

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