New Landing › How can we help? › Atelier › WP issue with template

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    Posted in: Atelier
  • December 10, 2015 at 10:23 am #234470
    hexticdesign
    Member
    Post count: 31

    I have got this issue at the moment in which I cannot access to wordpress dashboard. It came up as Warning: Cannot modify header information – headers already sent by (output started at /home2/ecutionerz/public_html/sixtysick.com/wp-content/plugins/revslider/includes/framework/plugin-update.class.php:1) in /home2/ecutionerz/public_html/sixtysick.com/wp-includes/pluggable.php on line 1228

    Please help

    Regards

    Jack Kitsuwat

    December 10, 2015 at 11:02 am #234481
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Jack,

    Looks like it’s caused by the Revslider plugin. Please add your FTP details.

    Thanks.

    December 10, 2015 at 2:03 pm #234592
    hexticdesign
    Member
    Post count: 31

    Hi David,

    What FTP details do you need and what should I do in file manager?, I am using hostgator for this site. Thank you for your quick reply. Much appreciate 🙂

    Jack Kitsuwat

    December 10, 2015 at 2:08 pm #234597
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    No problem. Please privately add username/password and the server address.

    Thanks.

    December 10, 2015 at 2:30 pm #234616
    hexticdesign
    Member
    Post count: 31
    This reply has been marked as private.
    December 10, 2015 at 2:40 pm #234623
    David Martin – Support
    Moderator
    Post count: 20834

    I have had to disable/enable RevSlider. This has enabled your site to be publicly viewable.

    Can you know access the WP admin?

    Thanks.

    December 10, 2015 at 3:32 pm #234642
    hexticdesign
    Member
    Post count: 31
    This reply has been marked as private.
    December 10, 2015 at 4:03 pm #234649
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Try now, I have had to completely disable RevSlider and Contact Form 7.

    Thanks.

    December 11, 2015 at 4:02 am #234764
    hexticdesign
    Member
    Post count: 31

    Thank you for your help David 🙂

    I have got one question, I have updated theme version into 1.86 and installed contact form 7 again, but I’m wondering about Revslider. If I want to install it once again, will it be crashed as previously?

    Regards
    Jack Kitsuwat

    December 11, 2015 at 5:05 am #234770
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It should not crash again. Dont worry, we are here to help you.
    Thanks
    Mohammad

    December 11, 2015 at 5:49 am #234778
    hexticdesign
    Member
    Post count: 31

    Much appreciate 😀

    One of the best support teams ever that I have been experienced. Keep it up

    December 11, 2015 at 7:22 am #234782
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Thanks for feedback and give a rating to us at themeforest.
    Thanks 🙂
    Mohammad

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