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Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Pinpoint
  • April 24, 2014 at 3:15 pm #69755
    misterberndt
    Member
    Post count: 3

    Hey there, I know you were putting together a fix for the 3.9 problems. Just curious what the status was. I’ve had a hard time editing any of our files. Thanks!

    April 25, 2014 at 1:05 pm #69985
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Are you using version 1.61? Everything should be fixed now

    – Kyle

    April 25, 2014 at 5:50 pm #70057
    misterberndt
    Member
    Post count: 3
    This reply has been marked as private.
    April 27, 2014 at 3:19 am #70161
    liamcarl
    Member
    Post count: 1

    Hi I am also experiencing issues. Please see attached.

    I have updated both pinpoint and wp.

    Please advise.

    April 28, 2014 at 8:24 am #70290
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok let me forward this to the developer, hopefully he will be able to fix the problem

    – Kyle

    April 29, 2014 at 7:57 pm #70892
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @misterberndt,

    Just checking and I’m getting a jQuery error when swapping to the page builder, stopping it from loading. I’ve checked this hear and can’t replicate the issue. Can you try re-installing WordPress, as it seems something is missing!

    Thanks,

    – Ed

    May 3, 2014 at 11:30 am #71964
    misterberndt
    Member
    Post count: 3

    Hey there, I reinstalled WordPress, and reinstalled the theme, and I’m still getting the same error where I can’t use the Swift Page builder. Any thoughts on what might be happening?

    May 3, 2014 at 6:08 pm #71985
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Found the issue: https://www.dropbox.com/s/iyhvow4gz04xywc/Screenshot%202014-05-03%2019.07.34.png

    Should be unchecked! 🙂

    – Ed

    May 4, 2014 at 6:45 pm #72033
    apsaauga
    Member
    Post count: 7

    I have the same issue and that “Disable the visual editor when writing” was not checked! Please help, cant edit my websites..

    May 5, 2014 at 11:53 pm #72345
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @apsaauga,

    Please make sure you have updated the latest version of the theme, and cleared your browser cache.

    If you’re still having issues, try disabling all plugins, as one of these may be the cause.

    – Ed

    May 6, 2014 at 7:28 pm #72764
    misterberndt
    Member
    Post count: 3

    That fixed it! Thank you very much for your help!

    May 6, 2014 at 8:13 pm #72776
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Glad I could help 🙂

    – Ed

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