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Viewing 7 posts - 1 through 7 (of 7 total)
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    Posted in: Supreme
  • May 10, 2014 at 3:44 pm #73891
    pavlosb
    Member
    Post count: 6

    Any news about the page builder problem with WordPress 3.9 fix yet?

    Thanks,
    Pavlos

    May 12, 2014 at 9:51 am #74057
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version of theme and let me know your feedback .
    Thanks 🙂
    With Best Regards
    Swift Ideas

    May 13, 2014 at 6:32 am #74366
    pavlosb
    Member
    Post count: 6

    To specify the problem: The editor is not loading correctly when inserting a textblock. Cursor is not showing, fonts are white and the toolbar is missing, also cannot inser media files. Tried updating to latest version and disabling all plugins with no luck.

    May 13, 2014 at 6:50 am #74373
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please check with after clear of browser cache .Hope it should work .
    Thanks

    May 13, 2014 at 7:38 am #74391
    pavlosb
    Member
    Post count: 6

    Did that, tried on an new pc, nothing!

    May 13, 2014 at 8:01 am #74409
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, I’ve had that reported before on another theme, so I’m sure the developer will have a solution ready! Thank you for the patience!

    May 13, 2014 at 12:08 pm #74536
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @pavlosb,

    This issue was fixed when 3.9 was released – if you’re still having issues then it will be down to a plugin issue. Please try disabling plugins to find the culprit.

    – Ed

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