New Landing How can we help? Themeforest Theme Support Neighborhood Woocommerce Variables problem

Viewing 7 posts - 1 through 7 (of 7 total)
  • #271691
    luisgzz98
    Member
    Post count: 2

    The variables option inside WooCommerce is not appearing at all. I searched through the WordPress forums and discovered that it is a common problem when WooCommerce comes packaged inside themes. I tried some solutions yet none have worked. I tried uninstalling the plugin and re-installing it and it says that there is an update however, WordPress always crashes and when I go back in it says it is “up to date”. I would like to see through the issue further, as I think it is a compatibility issue between the plugin and the theme packaged. Thanks for the support Swift Ideas.

    #271703
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Got a link to a variable product so I can see the issue?

    – Kyle

    #271710
    luisgzz98
    Member
    Post count: 2
    This reply has been marked as private.
    #271713
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    That product is a simple product: http://d.pr/i/10Bvq/4zqpUqTO

    Not sure what tab you’re referring to?

    – Kyle

    #271714
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    First you need to define some attributes.
    After that you need to create/edit a product and add some variations.

    Check here the Woocommerce documentation about variable products.
    https://docs.woothemes.com/document/variable-product/

    Hope it helps.

    -Rui

    #271808
    luisgzz98
    Member
    Post count: 2

    Alright, so I set the product as variable and it did not worked at first but I sorted out some files in the server a made it work. It seems it restarted by itself. Thanks for the support guys.

    #271892
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem

Viewing 7 posts - 1 through 7 (of 7 total)

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