New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Woocommerce – upgrade to latest version 2.3.10 – blank pages

Viewing 15 posts - 1 through 15 (of 16 total)
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    Posted in: Neighborhood
  • June 2, 2015 at 8:51 pm #180891
    thecookstays
    Member
    Post count: 35

    Good evening,

    I have updated the site to the latest woocommerce besides the landing page, all other links go to blank pages or the page does not load.

    Is this version compatible with the latest Neighborhood version?

    Thank in advance for your support!

    Kind regards.

    Jarl

    June 3, 2015 at 8:37 am #181006
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please downgrade the Woocommerce because theme is not compatible with latest version. We will release upgrade of theme shortly.
    Thanks
    Mohammad

    June 3, 2015 at 9:11 am #181017
    thecookstays
    Member
    Post count: 35
    This reply has been marked as private.
    June 3, 2015 at 11:36 am #181071
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Hello thecookstays,

    Please provide your FTP details using private reply option below.

    Regards,
    Nishant
    SwiftIdeas Customer Support Team

    June 3, 2015 at 1:28 pm #181108
    thecookstays
    Member
    Post count: 35
    This reply has been marked as private.
    June 4, 2015 at 12:30 pm #181413
    thecookstays
    Member
    Post count: 35
    This reply has been marked as private.
    June 4, 2015 at 2:40 pm #181458
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Hello,

    Can you please clear your browser cache and try again to open your website pages?

    Let me know how it goes.

    Regards,
    Nishant
    SwiftIdeas Customer Support Team

    June 4, 2015 at 5:00 pm #181531
    thecookstays
    Member
    Post count: 35
    This reply has been marked as private.
    June 4, 2015 at 5:26 pm #181547
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Hello Jarl,

    Refresh your permalinks and try again.

    Regards,
    Nishant
    SwiftIdeas Customer Support Team

    June 4, 2015 at 7:23 pm #181604
    thecookstays
    Member
    Post count: 35
    This reply has been marked as private.
    June 5, 2015 at 2:31 pm #181836
    thecookstays
    Member
    Post count: 35

    Dear,

    I managed to gain access again by disabling the plugins.

    http://thecookstay.com seems to be back up and running.

    Thanks again for your support!

    Kind regards.

    Jarl

    June 5, 2015 at 8:33 pm #181913
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad it’s sorted.
    -Rui

    June 8, 2015 at 5:45 pm #182544
    CharmaDesignStudio
    Member
    Post count: 21

    Following post for update on WooCommerce 2.3.10 compatibility.

    June 8, 2015 at 5:49 pm #182547
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    probably was a mistake from my colleague. At the moment there is no incompatibility with Neighborhood and the latest Woocommerce version.

    -Rui

    June 8, 2015 at 5:53 pm #182554
    CharmaDesignStudio
    Member
    Post count: 21

    Thanks Rui, I’ll update WooCommerce then, thanks 🙂

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    Posted in: Neighborhood
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