New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Woocommerce Update Checkout Issue

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    Posted in: Neighborhood
  • June 17, 2015 at 1:00 pm #185428
    iamlard
    Member
    Post count: 45

    Hi,

    Since updating my neighborhood theme to Woocommerce 2.3.11 i’ve noticed the appearance of a second delivery panel at the checkout (see attached screengrab) How can I get rid of this? Customer’s are telling us that the first delivery panel doesn’t work and leaves them with a continual loading screen, whereas the one further down the screen does.

    Thanks in advance!

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    June 17, 2015 at 1:04 pm #185433
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    Please provide me wordpress admin login detail to inspect and resolve the issue.

    Thanks

    Mohammad

    June 17, 2015 at 1:31 pm #185444
    iamlard
    Member
    Post count: 45
    This reply has been marked as private.
    June 17, 2015 at 2:30 pm #185460
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    You have theme version 2.12 installed. Update to latest  theme version 3.00.

    Thanks

    Mohammad

    June 17, 2015 at 2:34 pm #185465
    iamlard
    Member
    Post count: 45

    Perfect!

    Thanks Mohammad!

    June 17, 2015 at 4:04 pm #185511
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    You most welcome 🙂 .

    Thanks

    Mohammad

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    Posted in: Neighborhood
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