New Landing How can we help? Themeforest Theme Support Dante WooCommerce translation strings not translated

Viewing 15 posts - 1 through 15 (of 17 total)
  • Posted in: Dante
  • #252992
    Tehpro
    Member
    Post count: 13

    Hi,

    Having problem with Woocommerce translation in my site.
    Some of the strings are not being translated.
    I’m using LOCO translation plugin.

    Found it in PO file and made translation but it just isn’t showing correctly.
    All the strings are translated but one in checkout page…Postcode / ZIP.

    Please help. What am I missing here?

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    #253158
    David Martin – Support
    Moderator
    Post count: 20834

    Be sure those translations are not marked as fuzzy, if so please unmark them.

    You may be better off using POEdit to update those: http://www.swiftideas.com/knowledgebase/translating-the-theme-using-poedit/

    Thanks.

    #253197
    Tehpro
    Member
    Post count: 13

    Hi,

    This string is in Woocommerce.po/.mo

    Tried using Poedit, translation was correct.
    Strings not marked as fuzzy.
    Made small change just to verify, uploaded it, problem still remains.

    Updated Woocommerce today but it’s the same.

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    #253504
    David Martin – Support
    Moderator
    Post count: 20834

    Where are you uploading the language file? Have you read the Woo docs? https://docs.woothemes.com/document/woocommerce-localization/#creating-custom-translations-with-poedit.

    Thanks.

    #253659
    Tehpro
    Member
    Post count: 13

    Hi,

    I uploaded it to /wp-content/languages/plugins

    As I said at the start I used their creating custom translations with Loco Translate.

    #253766
    Tehpro
    Member
    Post count: 13

    Hi,

    there are few more translation strings that are not shown.
    Like when I finish an order I get confirmation in English…Thank you. Your order has been received.
    There are few more strings that are not translated although it’s translated.
    When I open PO file or look at it in Loco translate all these strings look OK.

    This issue is taking too much time and my deadline for my client is really getting near.
    Can you please help me with this?

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    #254243
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The WooCommerce plugin translations should be within: wp-content/languages/woocommerce/ Please read over their docs on Loco Translate: https://docs.woothemes.com/document/woocommerce-localization/#creating-custom-translations-with-loco-translate.

    Please attach the .po file for the theme issues and I’ll check those translations exist and are not marked as fuzzy. If they are not, you must re-compile a .mo file using PoEdit as Loco seems to be failing you.

    Thanks.

    #254418
    Tehpro
    Member
    Post count: 13

    Hi,

    I saw that they are located in wp-content/languages/plugins (on creation, not by me) so I figured that is the way it’s meant to be.
    With your info in mind I now created wp-content/languages/woocommerce folder and uploaded .PO and .MO files in there.

    Still have the same issue.
    I will attach the .PO and .MO file.

    Will try to recreate .MO with Poedit and upload it to wp-content/languages/woocommerce

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    #254431
    Tehpro
    Member
    Post count: 13

    Tried recompiling .MO and re-uploaded.
    Still the same problem.
    This is getting really frustrating.

    #254901
    David Martin – Support
    Moderator
    Post count: 20834

    Your files should be named: woocommerce-rs_RS.po not woocommerce-sr_RS.po

    Thanks.

    #257238
    Tehpro
    Member
    Post count: 13

    OK,
    I tried renaming, moving PO and MO files, and deleting them and starting from the beginning.
    Still the problem remains.

    One thing I also tried that restoring from early backup I had everything working until I updated woocommerce.

    Any ideas how to resolve this?

    #257797
    Tehpro
    Member
    Post count: 13

    I need this site finished ASAP and only thing that is keeping me down is this problem with that should be simple translation.
    Also I was planing to use your theme on my next site, but with this kind of problems I’m thinking that this might not be good for me.

    Is there a way for someone of your experts to look at the site and this issue and help me get this job done?

    #258207
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Not sure if this is related with our theme, can you try to activate the default WordPress theme Twenty fifteen to see if it happens. If so you should contact the Woocommerce support.

    If not, provide me admin credentials so I can login and have a look.

    -Rui

    #258265
    Tehpro
    Member
    Post count: 13

    Thank you for your answer.
    I tried changing to Twenty fifteen and the problem is still there.
    OK. I will contact Woocommerce support to see how to resolve this.

    #258390
    David Martin – Support
    Moderator
    Post count: 20834

    Please do, if the issue remains with Twenty16 enabled it’s directly related to Woo.

    Thanks.

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