New Landing How can we help? Themeforest Theme Support Neighborhood Woocommerce thank you and error page after payment

Viewing 6 posts - 1 through 6 (of 6 total)
  • #53879
    mindofmedia
    Member
    Post count: 13

    Hello,

    I’m installing woocommerce on my website that uses neighborhood. And I using a third party gateway to receive payments.
    But I have one question.
    Where can I find the thank you page (when the payment was successful) and where can I find the error page (where the payment wasn’t successful and they can try again).

    Thank you.
    The website is: http://www.foudelyse.be/preview/

    #53906
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Do you mean the to edit the page? If so you can find the files in the woocommerce folder in the theme.

    – Kyle

    #53931
    mindofmedia
    Member
    Post count: 13

    No,

    The gateway asks me what pages to redirect when a payment is a succes or when it fails.

    #53939
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You can find it in your list of pages in the WordPress admin, it is called ‘Order Received’ most likely to be checkout/order-received/

    – Kyle

    #79339
    josefrandasi
    Member
    Post count: 28

    Where is the page called ‘Order Received? My problem is that the POS accept payment but to give to continue the web says that it has not been accepted, but if charged on the credit card

    #79543
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please go to Admin -> Woocommerce -> Status -> Tools Tab -> Install Pages and let me know your feedback.

    Thanks 🙂
    With Best Regards
    Swift Ideas

Viewing 6 posts - 1 through 6 (of 6 total)

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