New Landing How can we help? Atelier Woocommerce subscriptions

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Atelier
  • #223152
    tystra
    Member
    Post count: 8

    Hi there, loving the theme first of all! Next, I am using Woocommerce subscriptions on my site and all works great except for one thing that I’m hoping you can help with. When I view a single Woocommerce order (my-account/view-order) from the ‘My Account’ page, it shows the Help Bar and the “Back to my Account” link sidebar on the left. However when I view a subscription (my-account/view-subscription), the page loads with no Help Bar and no left sidebar “Back to my Account” link, just a full width page.

    How can I get the subscriptions page to display like the “View Order” page template? I’m familiar with child themes and changing/editing PHP, so just looking for some direction as to what files might need changing or editing to get this done.

    Thanks in advance for any help or direction on this.

    Best

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    #223409
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please contact the plugin developer and locate what template is responsible for that output.

    Once you find that, you can add the help bar function to it. <?php sf_woo_help_bar(); ?>

    – David

    #243259
    tystra
    Member
    Post count: 8

    This was solved. Indeed I did just have to find the right Woocommerce template file and add it to child theme, thanks.

    #243260
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks David

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