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New Landing › How can we help? › Cardinal › woocommerce product gallery not showing…
- This topic has 24 replies, 6 voices, and was last updated 9 years by Swift Ideas – Ed.
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Posted in: Cardinal
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August 12, 2015 at 10:17 am #203076
Hi,after the last theme update the gallery photos in the product page does not show. The main image shows just fine, but the others don’t…
1. I disabled all plugins and tried… no change
2. removed all cache from browser and wp cache
3. removed the photos and tried adding them again
4. added a new product from scratch…This happened right after update… in fact my other browser with the old cache had this functionality just fine until I deleted the cache from the browser…
https://biojouvance.com/shop/bio-speciality/coq10-oxygenating-cream-spc-875-r/
thanks
Attachments:
You must be logged in to view attached files.August 12, 2015 at 10:24 am #203083This reply has been marked as private.August 12, 2015 at 3:17 pm #203282Hi
Have you updated woocommerce and the theme?
– Kyle
August 12, 2015 at 9:09 pm #203430Yes, and yes 🙂
No change…Attachments:
You must be logged in to view attached files.August 14, 2015 at 1:48 pm #204106Can you post a WP login so we can take a closer look?
– David.
August 14, 2015 at 5:02 pm #204183I have the exact same problem. Any solution to this yet?
August 14, 2015 at 5:50 pm #204202Hi @Sluggo57,
Can you add your purchase code to your profile so we can verify you as a customer and provide support?
I will move your query to a new thread then so you can privately share your site details.
Thanks,
David.August 14, 2015 at 8:20 pm #204231I have submitted my login as private post already…
August 15, 2015 at 12:36 pm #204282This reply has been marked as private.August 17, 2015 at 10:48 am #204490This reply has been marked as private.August 17, 2015 at 7:02 pm #204695Hi,after the last theme update the gallery photos in the product page does not show. The main image shows just fine, but the others don’t…
1. I disabled all plugins and tried… no change
2. removed all cache from browser and wp cache
3. removed the photos and tried adding them again
4. added a new product from scratch…This happened right after update… in fact my other browser with the old cache had this functionality just fine until I deleted the cache from the browser…
https://biojouvance.com/shop/bio-speciality/coq10-oxygenating-cream-spc-875-r/
thanks
Attachments:
You must be logged in to view attached files.August 17, 2015 at 7:04 pm #204700Hi @hamlik2002,
1) Is your WooCommerce plugin up to date also?
2) If you are using a child theme, have you updated those files with the new updated parent theme files?
Thanks,
David.August 17, 2015 at 7:16 pm #204704Yes, woocommerce is up to date.
Child theme is version 1.0 and I don’t see any updates when I click on the plugin or check the update section.
Thanks.
August 18, 2015 at 10:47 am #204895Hi @hamlik2002,
I will need to take a closer look at your site and admin area.
Please privately add a WP login details for me.
Thanks,
David.August 18, 2015 at 10:56 am #204898This reply has been marked as private. -
Posted in: Cardinal
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