Woocommerce Payment Notifications – swiftideas

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This topic has 1 reply, 2 voices, and was last updated 10 years by Kyle – SUPPORT.

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Posted in: Neighborhood
December 20, 2014 at 1:48 pm #136954

Bama
Member

Post count: 8

Hey,

I’m having problems with woocommerce and email notifications. I sell digital products (audio files) and somehow woocommerce doesn’t send out the email with download links to my customers. I also don’t receive the payment notification email once a order was placed.

Any idea what could cause this? Everything works fine when i test payments with paypal sandbox.

Any help would be appreciated.

December 22, 2014 at 11:14 am #137193

Kyle – SUPPORT
Moderator

Post count: 35880

Hi

As this is a WooCommerce issue, please contact WooCommerce support. We only support theme questions/issues/customisations, this functionality is all controlled by WooCommerce

– Kyle
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Posted in: Neighborhood

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