WooCommerce notification emails don't work! – swiftideas

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This topic has 3 replies, 2 voices, and was last updated 8 years by David Martin – Support.

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Posted in: Atelier
February 19, 2016 at 4:56 pm #250775

solidsn2004
Member

Post count: 208

Hi,

I am having a serious issue with woocommerce! When someone makes an order through the website I never receive woocommerce emails (New Order Email etc). Even the customer doesn’t receive an email notification!

How can I fix resolve this?

I am using a child theme and I have also tried to copy the woocommerce/emails folder to child theme with no success.
Any ideas???

February 19, 2016 at 4:58 pm #250776

David Martin – Support
Moderator

Post count: 20834

Hi,

This will be caused by your hosting, please contact them as they control the email send/receive on your server.

Thanks.

February 19, 2016 at 5:00 pm #250778

solidsn2004
Member

Post count: 208

Thanks for the fast reply David,

I’ll contact them immediately!

February 19, 2016 at 5:00 pm #250779

David Martin – Support
Moderator

Post count: 20834

Great, no problem.

Thanks.
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Posted in: Atelier

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