WooCommerce messy page

[carlottalorandi]

Hello,

my woocommerce shop page is still messy after the updates,
something strange happen: if I clean my browsers cache I can see it correctly,
but if I log in the wordpress panel it become messy again.
Please help
Thanks

[Rui Guerreiro – SUPPORT]

Hi,

Do you have any cache plugin? If so please purge all the caches.

-Rui

[carlottalorandi]

Yes I use w3 total cache, now I deleted my browsers cache, I purged all and I deleted w3 but is still the same: if I enter in wordpress and refresh the page it gets messy.

[Rui Guerreiro – SUPPORT]

Can you provide as login credentials so we can check?
You said that it get’s messy when seeing the front-end right?

-Rui

[carlottalorandi]

This reply has been marked as private.

[carlottalorandi]

Ok I notice that if I look at this page on other laptops it’s always ok, but if I enter in the wordpress panel it get messy every time…but just for me!

[Rui Guerreiro – SUPPORT]

With other user you don’t experience the same issue?
I checked and don’t understand why when logged in the shop page looks different.

Can you just reply to the question above? probably will have to see this with the development team.

-Rui

[carlottalorandi]

No, if I look at this page on other devices is ok (just looking, not log in wordpress), but when I log in wordpress on a device and then I refresh the page, it’s looks different. Maybe is something related to wordpress and the browser? (I use Chrome)

[Rui Guerreiro – SUPPORT]

Hi,

Will have to forward this topic to the development team.

-Rui

[carlottalorandi]

Ok thank you so much!

[Rui Guerreiro – SUPPORT]

No problem.
-Rui

[Swift Ideas – Ed]

Very odd issue, not seen this before. Looks like could be some messed up template files, have you made any changes?

– Ed

[carlottalorandi]

I made these changes in the custom css:

h4.spb-heading, h3.spb-heading, h4.lined-heading, .gform_heading {
text-align: center;
}
.title-wrap .spb-heading {
width: 100%;
}

figure.animated-overlay figcaption {
background-color: rgba(255, 255, 255, 0.5)!important;
}

#logo {margin-left:5%;}
.full-center nav#main-navigation {margin-left:10%;}
.header-right {margin-left:-5%;}
.spb_parallax_asset { box-shadow: none; }

.product-carousel {
display: none;}

.entypo-export span{display:none;}
.entypo-export:after{content: “CONDIVIDI”;}

h4, .lined-heading, .upsells-products span{display: none;}
h4, .lined-heading, .upsells-products:before{content: “Ti potrebbe anche piacere”;}

.woocommerce form.cart button.single_add_to_cart_button
{background: #000000; color: #ffffff;}

#copyright {background-color: #111111;}

.cart-contents {display: none; visibility: hidden;}
.shopping-bag {display: none; visibility: hidden;}

[Swift Ideas – Ed]

Any file changes?

Can you try deactivating any installed plugins?

– Ed