New Landing How can we help? Atelier woocommerce measurement price calculator plug-in not fully fuctioning

Viewing 15 posts - 1 through 15 (of 17 total)
  • Posted in: Atelier
  • #173386
    rodgerk1
    Member
    Post count: 7

    Hi
    I’m enjoying working with this great looking theme. However, I really need it to fully work with the woocommerce measurement price calculator plug-in for me to be able to deploy this theme instead of Neighborhood (plug-in works fine here). I’m happy with the layout, the price calculation works just fine, but when I add to cart nothing happens and I get a nice red message saying that a length and width value must be imput. So it nearly works, but the final add to cart doesn’t.

    I don’t know whether this is the theme or the plug-in, but I’m asking here first because the plug-in works completely with Neighborhood so I am hoping you can give me a push in the right direction

    #173425
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We are glad that you are enjoying Atelier.
    Can you provide us your site url and admin credentials in a private reply?

    Also provide a link to a specific product page so we can go from there.
    Thanks

    -Rui

    #173479
    rodgerk1
    Member
    Post count: 7
    This reply has been marked as private.
    #174117
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Rodger,

    Could you possibly provide us with the plugin zip so that we can test and add compatibility?

    Thanks,

    – Ed

    #174205
    rodgerk1
    Member
    Post count: 7
    This reply has been marked as private.
    #175044
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @rodgerk1

    Can you let us know how you set it to update the quantity when changing the measurements, I couldn’t find the option for that when I set it up?

    Thanks,

    – Ed

    #183917
    rodgerk1
    Member
    Post count: 7

    Hi guys
    I’ve not heard back from you guys lately, and I’m wondering how you are getting on with this issue. This plug-in is widely used and well regarded, so if you can get this theme to work with it would be of benefit to lots of people. I don’t know if this helps in any way, but the plug-in works great with Neighborhood. The plug-in documentation contains full guides.

    #183946
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Ed asked a question on how to set it up etc, please can you let us know?

    – Kyle

    #183993
    rodgerk1
    Member
    Post count: 7
    #184016
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @rodgerk1

    I did check the guide, but no matter what I couldn’t get it to update the quantity when changing measurements. This is the blocker for me on proceeding with a fix.

    – Ed

    #184018
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    If you can provide a new login, I’ll try and do the testing on your site given you have it set up.

    – Ed

    #184084
    rodgerk1
    Member
    Post count: 7
    This reply has been marked as private.
    #184315
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @rodgerk1

    The issue is that the AJAX adding to cart won’t work with the multiple parameters. We’ve added a theme option to disable the AJAX on product pages for the next update, so you will be able to disable that and it should work 100% after that.

    We’ll be sending the update off later on tonight.

    – Ed

    #184774
    rodgerk1
    Member
    Post count: 7

    Thanks for all your hard work on this – it’s really appreciated. Bad news, however, it still doesn’t work. I don’t know if you have completely changed things inside the theme, but this plug in works very nice with Neighborhood, so maybe the cure can be found there?

    you have a lovely theme, and I’m very keen to deploy it, but this plug in has to work for me (and I would guess, many others?

    #184797
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Just sorted this for you – check now.

    – Ed

Viewing 15 posts - 1 through 15 (of 17 total)

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