New Landing › How can we help? › Atelier › Woocommerce 'Internal server error' with placing order

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    Posted in: Atelier
  • December 20, 2016 at 4:34 pm #307442
    David Martin – Support
    Moderator
    Post count: 20834

    Where on the homepage?

    December 20, 2016 at 4:36 pm #307444
    WineDesignNL
    Member
    Post count: 204

    Check again, I deactivated the plugin… 🙂

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    December 20, 2016 at 4:42 pm #307448
    David Martin – Support
    Moderator
    Post count: 20834

    ok, I have made a small edit. Please now re-test.

    December 20, 2016 at 4:46 pm #307449
    WineDesignNL
    Member
    Post count: 204

    Nope, still same issues.

    I will leave the plugin actived, so you can test this yourself. Thanks for the quick responstime!

    December 20, 2016 at 5:08 pm #307455
    WineDesignNL
    Member
    Post count: 204

    Hi David,

    Did you see the issue? I would like to dissable the plugin again, because the site is live and already running…

    Cheers

    December 20, 2016 at 5:23 pm #307457
    David Martin – Support
    Moderator
    Post count: 20834

    Please now re-test.

    December 20, 2016 at 5:23 pm #307458
    David Martin – Support
    Moderator
    Post count: 20834

    Please leave it active.

    December 20, 2016 at 5:26 pm #307461
    WineDesignNL
    Member
    Post count: 204

    Alright,

    I will leave it active. I see you added 2 rules? But the error notices remains…

    December 20, 2016 at 5:41 pm #307464
    David Martin – Support
    Moderator
    Post count: 20834

    What version of PHP do you have? Can you check if you are using 7?

    December 21, 2016 at 9:19 am #307550
    WineDesignNL
    Member
    Post count: 204

    Hi David,

    This is: PHP version: 5.6.29.

    Ciao

    December 21, 2016 at 10:51 am #307557
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you ask your host to switch your server to PHP 7?

    Thanks.

    December 21, 2016 at 12:19 pm #307576
    WineDesignNL
    Member
    Post count: 204

    Hi David,

    This is not (yet) possible. Is there a way around this?

    Cheers – Wouter

    December 22, 2016 at 11:10 am #307735
    David Martin – Support
    Moderator
    Post count: 20834

    Just to clarify this only happens when you activate the plugin: woocommerce pdf invoices? Not when you add the blog Page Builder asset?

    December 27, 2016 at 8:06 pm #308129
    WineDesignNL
    Member
    Post count: 204

    Hi David,

    It is the plugin WooCommerce PDF Invoices & Packing Slips. When I activate this the error emerges…

    Cheers

    December 29, 2016 at 2:05 pm #308350
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you please contact the plugin developers and report this issue. It’s likely we can work with them to help resolve this.

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