Woocommerce 'Internal server error' with placing order

[WineDesignNL]

Hi there,

I want to use a plugin to create invoices for customers and my accountant. But every plugin I use, gives a ‘Internal Server Error’ on checkout.

When I disable these plugins (I’ve tryed several) the order proces works again. So it seems to me, the theme gives issues with this specific request for generating a invoice.

Do you know a solution for this? Because creating invoices should be a basic functionality for a (web)shop?

Cheers,

Wouter

[David Martin – Support]

Hi Wouter,

An internal server error is related to your actual server the site resides on.

Please open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');. Then re-test, if that does not work you would need to contact your hosting provider.

[WineDesignNL]

Hi David,

My hosting provider added this for me, but the issue remains. Due to the different plugins with the same order, it seems to me it is a template error.

Hope you can check it out? The only problem is, I can’t leave the plugin running, cause the site is already operating. I’m using this plugin for now… https://wordpress.org/plugins/woocommerce-pdf-invoices/

Could you see if this issue doens’t appear on your server?

Thanks!

[David Martin – Support]

Hi,

An internal server error means your server setting would need to be adjusted by the host.

What are you WP login details?

[WineDesignNL]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

Can you get us the error logs to see the specific error to help determine where the problem it’s happening?

-Rui

[WineDesignNL]

This reply has been marked as private.

[WineDesignNL]

Hi Rui,

I see the error log is 50MB! 0_o How can I send this to you? Now it gives an upload error…

Cheers

[Rui Guerreiro – SUPPORT]

can you share in Dropbox and send me the link? or provide me ftp credentials because depending on the error it may be necessary.

-Rui

[WineDesignNL]

This reply has been marked as private.

[WineDesignNL]

Hi Rui,

Any news? Would be nice to have this sorted before the weekend 🙂

Tnx,

Ciao

[Rui Guerreiro – SUPPORT]

Apologize, got it lost among the other topics.
This is what is happening to me when I try to login in Filezilla.

https://www.dropbox.com/s/nisqqi4z3yx6jc9/Screenshot%202016-12-16%2019.25.26.png?dl=0

-Rui

[WineDesignNL]

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[David Martin – Support]

Can you please now re-test this?

[WineDesignNL]

Hi David,

It generates invoices now, thanks for this! But if it’s activated I see the following on the homepage…

Warning: sprintf(): Too few arguments in /home/bednestn/public_html/wp-content/themes/atelier/includes/overrides/sf-theme-functions.php on line 1506

Warning: sprintf(): Too few arguments in /home/bednestn/public_html/wp-content/themes/atelier/includes/overrides/sf-theme-functions.php on line 1506

Warning: sprintf(): Too few arguments in /home/bednestn/public_html/wp-content/themes/atelier/includes/overrides/sf-theme-functions.php on line 1498

Any idea?

Cheers