Woocommerce checkout issue

[MovieRebels]

Dear Swiftideas,

I have a problem with checking out with Woocommerce that I think is theme related. So maybe you guys can help me out. In Safari everything works fine, but in Firefox and Chrome, the page freezes after I clicked on the button “Registreer nu” (Registrate now). It keeps on loading without doing anything.

Do you know why this problem happens?

Many thanks,

Jeff

[Mohammad – SUPPORT]

Hi,
Its working fine here with firefox. Please check after clear cache or check with another machine.
Thanks
Mohammad

[MovieRebels]

Thanks for the fast reply Mohammad, I have checked on another machine, cleared cache… does not seem to work. The issue is there after you click on the orange button. (If you for example select paypal as payment choice and fill in your name) If you do this you are not experiencing any problem?

[Mohammad – SUPPORT]

Hi,
I exact did same as you. All things works fine here.
Thanks
Mohammad

[MovieRebels]

But if it worked at your side, why don’t I get the email that a new registration/order took place?

[Mohammad – SUPPORT]

Hi,
I am not placing any order completely. Please take given below action:-
1- Deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

2- Switching to the Twenty Eleven theme to rule out any theme-specific problems.

Thanks
Mohammad