New Landing How can we help? Atelier WooCommerce charging IL tax to customers outside the state of IL

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  • Posted in: Atelier
  • #313633
    lillstreet
    Member
    Post count: 35

    Hi there,

    I can’t tell if this is a theme issue or not, but WooCommerce is charging IL tax to some customers outside the state of IL. Do you have any idea why this might be happening? So far tax has been charged to a couple of people in Brooklyn, NY and Milwaukee, WI.

    Thanks,
    Michelle

    #313713
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Michelle,

    The theme does not interact with WooCommerce in that way.

    You would need to contact WooCommerce support:

    https://support.woothemes.com/hc/en-us

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