New Landing How can we help? Themeforest Theme Support Neighborhood WooCommerce Category pages show 404

Viewing 15 posts - 1 through 15 (of 16 total)
  • #70571
    flaviamaguida
    Member
    Post count: 18

    Hi there,

    I understand that woocommerce category pages are not real pages, but I get a 404 error when I click on any category. So I went and created this pages manually with the same hierarchy and the page builder, which works fine but it doesn’t have the same styling as the pages created by woocommerce and I can’t order the items, so it looks strange.

    My website is http://www.pelham.cl, the link to the shop is http://www.pelham.cl/tienda/ and on the left you’ll see a menu with the category pages I created.

    Is this a WooCommerce issue or do you have a solution for me?

    The other issue that I have is that when any page of the shop is loading you can see the second image of each product attached to the bottom of the first image, I looked around the forum but could not find how to fix this. it would be great to know how to fix this too.

    Thanks,

    Flavia M.

    #70632
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please go to Admin -> Woocommerce -> System Status -> Tools Tab -> Install pages .I would like to suggest to upgrade theme to latest version 1.70 . Hope that will resolve your issue sure .

    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #70861
    flaviamaguida
    Member
    Post count: 18

    Hi Mohammad,

    Thanks for your reply, but it didn’t help with my problem.

    All the WooCommerce pages have been created, the shop is setup and it works fine. My problem is with WooCommerce category pages, which are not real pages so I don’t see how installing woocommerce pages would help with that. I did it anyway of course, but nothing happened.

    And, I would also like a reply about the images issue

    Best,

    Flavia M.

    #71067
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me website URL and wordpress admin login detail to debug and sort the issue .

    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #71229
    flaviamaguida
    Member
    Post count: 18
    This reply has been marked as private.
    #71233
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me some Woocommerce category pages URL with issues so i can check and try to resolve the issue easily .

    Thanks

    #71267
    flaviamaguida
    Member
    Post count: 18

    I just deactivated the pages I crated manually. The links that i’m giving you I got from the woocommerce category widget, so they are autogenerated by woocommerce and they should take you to the autogenerated category pages, instead they show 404.

    http://www.pelham.cl/categoria-de-producto/productos/
    http://www.pelham.cl/categoria-de-producto/productos/carcasas/abstractas/
    http://www.pelham.cl/categoria-de-producto/productos/carcasas/animales/
    http://www.pelham.cl/categoria-de-producto/productos/carcasas/coleccionesespeciales/

    When I activate the pages I created this links open them, but that doesn’t work for me because this pages are styled like any other pages, not like woocommerce pages (the sidebars are have different widths which looks odd when you browse around the shop // I cant order the products, they just show the oldest first)

    #71547
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version of woocommerce and let me know your feedback .
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #71566
    flaviamaguida
    Member
    Post count: 18

    Everything’s been updated, it still wont work.

    #71575
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    When i logged in wordpress then its working fine . can you check after login ?

    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #71586
    flaviamaguida
    Member
    Post count: 18

    Hi Mohammad,

    I logged out and then in, what it shows is the pages I created manually, although I’ve deactivated them. That’s why they won’t show up when you’re not logged in. This are the pages the I don’t want because they are not styled like woocommerce pages and I can’t order the products.

    This one won’t show up, even when I’m logged in:

    http://www.pelham.cl/categoria-de-producto/productos/carcasas/espacio/

    #71592
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please disable plugin one by one and check broken link .Let me know your feedback .
    Thanks

    #71601
    flaviamaguida
    Member
    Post count: 18

    nothing happens…

    #71609
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You created category pages manually through Admin ->Pages . This is cause to issue .

    Thanks

    #71614
    flaviamaguida
    Member
    Post count: 18

    Nop. I manually created this pages because the auto-generated pages didn’t work. I’ve explained this in almost every post. I deactivated the manually created pages to show how the auto-generated pages do not work.

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