woocommerce

[tisibates]

Hi there..
I just have a few (hopefully) simple questions 🙂

ONE:
I want to work out how to change the url for the login at checkout when it ‘remembers’ you. See attached.
it currently points to http://www.icaaward.com/checkout# and does nothing when you click on it where as it should be http://www.icaaward.com/my-account and open that page

TWO:
On the new account email that is sent out. it says down the bottom “you can accesses your account area to view your orders and change your password here: /my-account.” See attached… the ‘/my-account’ doesn’t link to anything and it should be a hyperlink ‘My Account’ which links to http://www.icaaward.com/my-account – how do i fix this?

THREE:
When you pay via paypal and the payment is processed it throughs an error of:

Not Found
The requested URL /au/cgi-bin/http://www.icaaward.com/checkout/order-received/11333?key=wc_order_53d8b95802139&utm_nooverride=1 was not found on this server.

When it tries to redirect to the site. The page it should return to is: http://www.icaaward.com/my-account

I really appreciate your assistance on the above matters!

Thank you 🙂

Attachments:

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[Kyle – SUPPORT]

Hi

As these questions are more WooCommerce related questions please could you take this up with WooCommerce support?

They know more than us about these issues

– Kyle

[tisibates]

Thanks Kyle.. I did that first and they said it had to do with the theme I was using 🙁

[Kyle – SUPPORT]

Pretty sure it’s nothing to do with the theme, all of these things are controlled by WooCommerce. To get confirmation I will forward this to the developer

– Kyle

[tisibates]

Great – thank you Kyle

[Rui Guerreiro – SUPPORT]

Hi,

I’m afraid Kyle is right and this is related to Woocommerce.

Regarding to issue 1, guess you can try to change the checkout page in Woocommerce Settings(check the image bellow)
https://www.dropbox.com/s/myv7kpc1hlo88zw/Checkout_page.png

To discard problems in our theme please activate the default WordPress theme TwentyFourteen and check if the issues remain.

– Rui

[Swift Ideas – Ed]

#1 – where can we see this?

#2 & #3 are to do with WooCommerce, not the theme!

– Ed

[tisibates]

Thanks guys!

@ed its the box that appears at the top of the customer detail form when you’re going through checkout once you’ve already made a purchase and have an account. Ie. Returning customer

Thanks

Rob

[Swift Ideas – Ed]

Can you give me access to an account where I can see this?

– ED

[tisibates]

Hi Ed,

If you use:
[email protected]
pw. thisisatest

The blue box comes up when you go to: http://icaaward.com/checkout at the top of the form

Thank you!

[tisibates]

When i ‘inspect the element’ i think this bit is the problem:

<div class=”woocommerce-info”>

Returning customer?

Click here to login

</div>

Just don’t know where to change it! :/

[Swift Ideas – Ed]

Login didn’t work, but I’ve just checked our files and this isn’t set anywhere by us. Check your pages are all set in WooCommerce > Settings? Else this is another issue for them.

– Ed