WooCommerce 2.3.13 Compatibility

[KatelynEmma13]

Hi there,

Just wanting to confirm whether it’s ok to update to WooCommerce 2.3.13 and that there’s no compatibility issues with the latest neighborhood theme?

Thanks,
Katelyn

[Kyle – SUPPORT]

Hi

None that we are aware of, let us know if you find anything

– Kyle

[iamlard]

Hi,

I’ve noticed since updating that i’m getting this error message at the checkout.

‘Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements.’

I’ve attached a screenshot of the problem for reference.

Thanks!

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[Kyle – SUPPORT]

That’s not a theme issue, likely your woocommerce settings. If you need help please contact WooCommerce support

– Kyle

[iamlard]

Hi Kyle,

Thanks – I haven’t changed any settings since making the update so i’ll see what woocommerce say

[Kyle – SUPPORT]

Ok no problem

[KatelynEmma13]

Thanks Kyle!

All good =)

[Kyle – SUPPORT]

No problem 🙂

[iamlard]

Hi Kyle,

I’ve contacted Woocommerce and they’ve told me that a mixed content warning on the checkout page is telling Stripe that the page isn’t secure, hence why it’s not appearing. I’ve got an SSL certificate that’s been operational for over two years now but i’ve recently switched back to the original Neighborhood theme from a child theme that was externally coded. I’ve had ‘Force SSL’ option selected in Woocommerce checkout since the site began but now getting the following mixed content warnings from the Google Console:

Mixed Content: The page at ‘https://cloudsandcurrents.com/checkout/’ was loaded over HTTPS, but requested an insecure image ‘http://cloudsandcurrents.com/cms/wp-content/uploads/2015/02/original_engraved-wedding-hanger-120×178.jpg’. This content should also be served over HTTPS.

The insecure image referred to in the error is a generic product image dependent upon which product you’ve selected at the checkout, which has always worked, until now!

Any ideas as to how I can fix this?
Many Thanks!

[Kyle – SUPPORT]

Do you have the WordPress HTTPS plugin installed?

– Kyle

[iamlard]

I didn’t have the plugin installed but I do now 🙂 Are there any specific settings within the plugin that need to be used in connection with the theme?

Also, I noticed when I received the mixed content warnings that the plugin ‘Google Tag Manager’ was causing a fatal error with the checkout. I’ve disabled this plugin which has fixed the problem but have you noticed any issues arising from using this plugin with the theme?

Thanks!

[David Martin – Support]

Hi,

A common overlooked setting is not updating the WordPress Address (URL) and Site Address (URL) from http to https. Did you do that also?

The plugin should just need configuring as per it’s documentation, nothing special needed – many people use this successfully with this theme.

Thanks,
David.

[iamlard]

Hi David,

Thanks for the info – I changed the URL’s to https:// and, having hit ‘Save Changes’, I got an error message saying that the browser couldn’t load the page. I haven’t been able to access the wp-admin screen since! I’ve contacted my host to revert to a backup of the database but that still won’t have solved the initial problem…

Many Thanks

[Rui Guerreiro – SUPPORT]

Hi,

Did you managed to get in your site already?
Does that initial situation happens with the default Twenty 15 theme? Did you have all updates(Woocommerce, and other plugins)?

-Rui

[iamlard]

Hi Rui,

Apologies for the delay in getting back to you – I passed this over to my hosting company who amended some settings in the back end of my site and it seems to be functioning perfectly now!

Many Thanks!