woocomerce checkout ajax spinning

[macrek]

Hello,

I can not manage issue with checkout process.
When I add some products into cart and make checkout.
Checkout page stuck on ajax spinning disk.

Can you help me with this issuer ?

Regards

[macrek]

I suppose that problem should be here:

AJAX post is sending to url: http://d.websupport.sk/kontrola-objednavky and gets redirect to http://it10d.websupport.sk/kontrola-objednavky.
I suppose that AJAX should be send to: http://d.websupport.sk/www.trapez.sk/kontrola-objednavky.

But, when I try to manually send this AJAX request to url: http://d.websupport.sk/www.trapez.sk/kontrola-objednavky I get HTTP/403 error code.

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[David Martin – Support]

The URLs need to match, is this a staging or cloned site?

– Have you updated your site URLS in Dashboard => Settings?
– Have you defined the URLs in the wp-config.php file previously, those should be removed?

[macrek]

Site is new builded, it is not cloned.

– Have you updated your site URLS in Dashboard => Settings?
NO

– Have you defined the URLs in the wp-config.php file previously, those should be removed?
NO

[macrek]

When I forbid browser to download checkout.min.js file, no AJAX request is sent and I can end my checkout process.

I’ve inspired with: http://stackoverflow.com/questions/27023433/disable-ajax-on-checkout-for-woocommerce

But I suppose, that this is not a right way how to resolve this issue. I would like to find real reason, why is ajax request sent to bad URL.

Also, when I “fixed” it this way, price was not recalculate when I’ve changed delivery method.

[David Martin – Support]

The site URL/AJAX URL do not match though?

Somewhere during installation/site duplication it looks like you have the wrong URL.

Thanks.

[macrek]

I think, that it is not a problem with wrong URL settings.

It looks like page can not send AJAX request right, if the root of page is under another directory.
My page root is d.websupport.sk/www.trapez.sk/.
My checkout page is d.websupport.sk/www.trapez.sk/kontrola-objednavky

Everything works fine, but when AJAX request is sent, it is sent to d.websupport.sk/kontrola-objednavky instead of d.websupport.sk/www.trapez.sk/kontrola-objednavky.

Same problem is in cart page:
d.websupport.sk/www.trapez.sk/kosik

When I change delivery method, total price is not recalculated.
Because AJAX request is sent to d.websupport.sk/kosik instead of d.websupport.sk/www.trapez.sk/kosik

[David Martin – Support]

Please enable Twenty16, re-test the issue – is the issue still present?

[macrek]

Same issue in Twenty16

[David Martin – Support]

This indicates it’s not a theme issue. This is related to your hosting/installation setup and you will need to contact your hosting support to resolve this issue.