Woo Commerce Bookings Issue

[scullionrun]

Website is a wp engine dev link, so password will need to be entered.

user/pass

demo/258000

http://linacamdevel.wpengine.com/product/red-carpet-makeover/

Basically an issue that seems to be arising with Woo Commerce bookings, can’t insert Price.

Worked before I updated WordPress/Cardinal.

[Rui Guerreiro – SUPPORT]

Hi,

Can you update the SwiftFramework plugin and also the theme to the latest version?
https://www.dropbox.com/s/cph7q545myjk3t8/Screenshot%202016-06-15%2018.22.38.png?dl=0

Can you try it with the default Twenty 16 to see if it works?

-Rui

[scullionrun]

All updated, no joy.

However, when using theme twenty fifteen it worked.

Thoughts?

[Rui Guerreiro – SUPPORT]

I activated Cardinal again and manage to book it.
https://www.dropbox.com/s/fqbr34zb7kp2lg0/Screenshot%202016-06-20%2016.27.18.png?dl=0

-Rui

[scullionrun]

“Basically an issue that seems to be arising with Woo Commerce bookings, can’t insert Price.”

Please try, activate cardinal child theme and you will notice you cannot add the price..

I DIDN’T mention anything about not being able to make bookings.

[scullionrun]

The issue, I believe is with the new Cardinal update.. you actually activated an old install of Cardinal.

[Rui Guerreiro – SUPPORT]

Can you activate the correct one.

Maybe I misunderstood the issue.

What you mean exactly with can’t insert Price? It’s in the backend?
Can you provide steps to replicate it.

Thanks

-Rui

[scullionrun]

Yes Backend,

Ok

see new product,

Teen make up lesson.

Products// Teen make up lesson // go to edit costs… LHS – Bottom… where product info is location… then try adding 499 which is £499 and it wont allow you, however, if old Cardinal theme is activated, or Twenty fitness is activated, it allows..

The issue is with

A – WordPress new updates… (This then meant I HAD to update Cardinal… )
B – When Cardinal was updated, I was able to fix issues… that WordPress update had caused.. .(general problems with Gravity forms etc… nothing linked to Woo commerce bookings… ) But now that Cardinal has been updated.. although that fixed previous issues.. this is a new problem that has arised.

The only way I can fix for now, is add the prices while Twenty fifteen is activated.. then re activate Cardinal child… However, this isn’t a fix.. just a bypass.

As I’ve found out in the past, it’s bad to just bypass problems with Web dev.

Attachments:

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[David Martin – Support]

1) Please install and activate the Cardinal child theme.

2) Can you add your FTP details? We will help you from there.

Thanks.

[scullionrun]

Hi David,

Child theme is already installed.

SFTP below..

Thanks..

Server Address: 139.162.211.75
Port Number: 2222
User- linacamdevel-cardinalsupport
Pass- Cardinal123!

[David Martin – Support]

Great, please clear your cache and re-test.

Thanks.

[scullionrun]

Thanks so much.

[David Martin – Support]

No problem.

Thanks.

[scullionrun]

Hi there,

Seems to be a new issue, the homepage has been reset to latest posts, and when I change to actual homepage, it simply reverts back to Posts home.

Thoughts?

I attempted deactivating all plugins except, swift framework, and no joy.

Stephen

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[David Martin – Support]

Hi,

This is a separate issue.

It’s likely caused by switching between the child/parent theme active/deactivated. WP thinks you have installed a new theme and often those will need to be re-saved.

Thanks.