New Landing How can we help? Themeforest Theme Support Neighborhood Wishlist not working anymore

Viewing 15 posts - 1 through 15 (of 24 total)
  • #104611
    Shanty
    Member
    Post count: 48

    Hi!

    Since few days our Wishlist dont work anymore.
    Cart is working fine

    We try to desactivate all plugins but it didn’t solve the problem …

    When we had to Wishlist, the website notice that the “product had been added”, we refresh the page but still nothing.

    Any ideas? We need your Help.

    Loads of Thanks

    #104763
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Can you pass us the WP login details so that we can check whats going wrong on it.

    Let us know,

    Thanks,
    laranz.

    #104829
    Shanty
    Member
    Post count: 48
    This reply has been marked as private.
    #105011
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    The credentials didn’t get me in, can you double check it.. Also make sure that the yith wishlist plugin is up-to-date, and also you set a yith page and assign that page in Woocommerce -> Wishlist -> Wishlist Page.

    Let us know,

    Thanks,
    laranz.

    #105068
    Shanty
    Member
    Post count: 48
    This reply has been marked as private.
    #105292
    Shanty
    Member
    Post count: 48

    Is it working now?

    Thanks

    #105379
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Yes the login works now, Everything was set correct only, and the ajax adding also giving the positive response, somehow it isn’t working, I ask our developer to take a look at the issue.

    Let us know,

    Thanks,
    laranz.

    #105417
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Have you made any changes to your setup? My bet would be it’s something to do with this error:

    Font from origin 'http://lescouleursdunoir.eu' has been blocked from loading by Cross-Origin Resource Sharing policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'http://lescouleursdunoir.com' is therefore not allowed access.

    I’d ask your host to assist you with this if you aren’t sure. Nothing in the theme would cause the issue with the wishlist.

    – Ed

    #105702
    Shanty
    Member
    Post count: 48

    Hello and thank you for your answer!

    I try to figure out how to solve this problem …

    As you can see, this problem have many unwanted effects, like the use of the fonts.

    You can see in this other Thread of me: http://support.swiftideas.net/forums/topic/icons-errors-on-firefox-and-ie/#post-105694

    It’s also about this “Access-Control-Allow-Origin”

    Can you give me more details about the way to solve it please?

    I didnt make any change on my set up

    Thank you in advance!

    Best regards

    #105781
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    “Access-Control-Allow-Origin” happens when you try to load a resource from a different location from where the request is being called.

    This is related to the settings that you have for the 2 domains bellow, maybe htaccess settings.

    http://lescouleursdunoir.eu
    http://lescouleursdunoir.com

    -Rui

    #105832
    Shanty
    Member
    Post count: 48

    Hello!

    Indeed, it’s look to be the problem!

    I know that their is two differents domains.

    Do you think i need to work on the DNS between each other to fix the thread?

    If not, if i have to work on the .htaccess file, do you have more informations about it? Documentation on this topic is hard to find on google.

    Thanks again, and best wishes

    #105900
    Shanty
    Member
    Post count: 48

    Hei!

    Working all afternoon on the topic of .htaccess files, but anything is right…

    Can you advice me about it?

    Actually, my website is located on the .eu (with all the plugin, Wishlist plugin too), i named all page just like it’s the .com and made a redirection from the .com to .eu pages.

    Everything looks to work very good, just the wishing list remains blocked.

    Here what i tried to add to the .htaccess file:

    <IfModule mod_headers.c>
    SetEnvIf Origin “http(s)?://(www\.)?(lescouleursdunoir.eu|lescouleursdunoir.com)$” AccessControlAllowOrigin=$0$1
    Header add Access-Control-Allow-Origin %{AccessControlAllowOrigin}e env=AccessControlAllowOrigin
    Header set Access-Control-Allow-Credentials true
    </IfModule>

    Thanks for the light you’ll bring!

    #105939
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Shanty,

    We’d really advise you to go to your host about this – it’s not something that is our responsibility to support, we are simply here to provide support to bugs/issues with our themes. There is no issue with the plugin/theme integration as far as we can see, but there may be something visible to your host in your logs to indicate the problem.

    Can you check in the Wishlist settings – https://www.dropbox.com/s/qoiymei30htkj0k/Screenshot%202014-09-01%2019.03.20.png?dl=0

    Do you have that enabled/disabled? Can you try both on/off?

    – Ed

    #105970
    Shanty
    Member
    Post count: 48

    Hello,

    I know it’s out of the use of the theme, but we never know, sometimes it may sounds more easy and simple for you than for me.

    I write to my host to ask details about it and will come back to this thread to help people than will have the same issue.

    What tool do you use to check the statuts of thoses errors???

    And for the wishlist setting i already tried everything.

    Thanks again!

    #106019
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    It was just the browser console.

    Hope your host can assist and find the issue.

    – Ed

Viewing 15 posts - 1 through 15 (of 24 total)

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