Viewing 12 posts - 1 through 12 (of 12 total)
  • #35752
    ferryhelmich
    Member
    Post count: 20

    Dear Support,

    I checked previous threads before posting this but I can’t find a solution.

    Problem: When you click on the wishlist star nothing happens.

    Things I checked:
    – There is a public “wishlist” page that contains “[yith_wcwl_wishlist]”
    – At Woocommerce-Settings-Pages the Wishlist page is selected
    – In the attached image you can find my woocommerce wishlist settings

    I made a login account so you can view the website:
    User: support
    Pass: support
    Link: http://allcampeverything.com/wp-admin/

    #36744
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Sorry for getting you late, First step in debugging, Can you update the theme to the latest version?

    Let me know, what you got.

    Thanks,
    laranz.

    #38708
    ferryhelmich
    Member
    Post count: 20

    Hi Laranz,

    Thanks for replying. Unfortunately the update didn’t fix the problem. Any other tips?

    #39305
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Sorry, when I get the website you say, it didn’t open. Can you confirm with that?

    Thanks for your co-operation and patience over this period when we spent holidays, we wish that you too had a great holiday. ๐Ÿ™‚

    Thanks,
    laranz.

    #39714
    ferryhelmich
    Member
    Post count: 20
    #40089
    ferryhelmich
    Member
    Post count: 20

    Hope you can still help me out Laranz ๐Ÿ™‚

    #40618
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Just checked and getting “Error occurred while adding product to wishlist.”

    This may be a plugin conflict, or even because of the maintenance mode. Can you temporarily disable it to check?

    – Ed

    #40808
    ferryhelmich
    Member
    Post count: 20

    Hi Ed,

    I disabled and even removed the maintainance plugin, but no luck. I got no extra plugins installed besides that one and the ones needed for the theme to run.

    #41469
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you try changing WooCommerce > Wishlist > Use cookies to be the opposite of what you currently have set?

    It’s either that the cookies can’t be set, or the database can’t be written to from the plugin. This isn’t a theme issue, but a setup issue.

    It may be best for you to take this issue up with the Wishlist plugin developers – http://wordpress.org/support/plugin/yith-woocommerce-wishlist

    – Ed

    #47306
    ferryhelmich
    Member
    Post count: 20

    There was a new update for the wishlist, now it’s partly working..If you add something to the wishlist the wishlist isnt updated untill you refresh the page. If you go to the wishlist the “add to cart” link doesnt work. There’s also a weird block on the right of every item: screenshot

    #48495
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi ferryhelmich,
    your image doesn’t seem to work. Can you let me see your website?

    The wishlist is not being refreshed until you refresh the page, that is intentional.

    For the other two questions I’d like to check the issues out on your website’s backend ๐Ÿ™‚

    #48516
    ferryhelmich
    Member
    Post count: 20
    This reply has been marked as private.
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